ServiceNow Developer

* Design and implement ServiceNow technical solutions based on business requirements. * Develop, configure, customize, and maintain ServiceNow applications. * Design and develop workflows and automated business processes. * Create and configure Service Catalog items and catalog requests. * Configure and customize Service Portal functionality. * Develop and maintain ServiceNow integrations with internal and external systems. * Design integration architecture using APIs, Web Services, MID Server, LDAP, SSO, and other technologies. * Configure and develop solutions using Flow Designer and Orchestration. * Perform custom scripting using JavaScript and ServiceNow APIs. * Configure reports, dashboards, and data-driven solutions. * Perform data imports and data transformation activities. * Maintain and improve CMDB accuracy, completeness, and data quality. * Support CSDM and enterprise application relationship requirements. * Design and implement application security and data security solutions. * Troubleshoot and resolve complex ServiceNow technical issues. * Maintain and enhance existing ServiceNow applications and modules. * Collaborate with ITSM teams, technical teams, and business stakeholders. * Translate business requirements into scalable ServiceNow technical solutions. * Identify opportunities for platform optimization, automation, and continuous improvement. * Assist with technical planning and resource requirements. * Explain complex technical concepts clearly to technical and non-technical stakeholders.

Strong ServiceNow development and architecture experience. * Strong ITSM knowledge. * Hands-on experience with Service Catalog, Service Portal, CMDB, CSDM, and Flow Designer. * Strong JavaScript and ServiceNow scripting skills. * Experience developing enterprise-level integrations. * Strong understanding of APIs and Web Services. * Experience with MID Server, LDAP, and SSO integrations. * Knowledge of CMDB data models, CIs, relationships, and data quality. * Ability to design technical solutions and integration architecture. * Strong troubleshooting and problem-solving skills. * Excellent communication and stakeholder-management skills.

Preferred Skills * Enterprise Architecture / APM * WSD * Now Assist * Orchestration * Advanced Flow Designer * Complex third-party integrations * ServiceNow platform optimization and automation * Experience working with large enterprise ServiceNow environments