ServiceNow Certified Systems Administrator

Top candidates for this role will be a ServiceNow Certified Systems Administrator.

This is a local/hybrid position. Must live in the SLC area or be willing to relocate here.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position provides software design, development and quality oversight of complex software systems. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Developer within the ServiceNow team to complete development activities within the platform.
• Analyzes and evaluates existing systems with some oversight and defines problems, data availability, reports requirements and system designs issues.
• Assists in designs, configuration, and development of custom applications and software modules. Utilizes scripting (Business Rules, Script Includes, Flow Designer, and IntegrationHub) while adhering to standard practices.
• Assists in the design and develops applications using integrations (REST/SOAP, JSON/XML) using Integration Hub/MID Server where applicable.
• Understanding of Software Development Life Cycle (SDLC) concepts and Agile methodologies.
• Works within a team dynamic to improve the platform.

• Ability to assess the situation, diagnose symptoms and causes of issues, determine goals and recommend actions to either meet goals or rectify issues, based on analysis of information.

• Excellent knowledge of systems and software design.

• Excellent knowledge of software engineering principles.

• Demonstrated knowledge of.NET, C#, Java, J2E, Microsoft SQL Server, Oracle, SharePoint, System Center Operations Manager, Virtualization Technologies, Team Foundation Server, etc.

• Solid understanding of Software Development Lifecycle process.

• Effective verbal and written communication skills and ability to discuss requirements modeling, development and system level requirements with non-technical personnel.

• Expertise in secured WEB design and development.

• Background in systems and network administration a valuable plus., Required
• Bachelor’s degree in Computer Science or equivalent.
• Three years of web and software development experience.

Qualifications (Preferred)

Preferred

• Master’s degree.
• Experience in a healthcare industry and with systems integrations.
• Experience with BizTalk is a valuable plus.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking