Solutions Engineer, Housing

Transparent Search Group

New York, NY, United States

2 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

$150,000.0 - $200,000.0

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Application Programming Interfaces (APIs) Artificial Intelligence JIRA Software as a Service Customer Data Management Data Migration Netsuite Salesforce.Com Firepower Zendesk Api Management

Job description

EliseAI is hiring a Solutions Engineer (3-7 years) to be the go-to technical expert for its housing product verticals after implementation. You will bridge customers, CSMs and engineering, own deep product knowledge, and be pulled in whenever a customer needs real technical firepower. What You Will Do

Act as the dedicated technical expert for a housing product vertical (leasing, maintenance or CRM), supporting CSMs and customers.
Dig into customer data and API integrations to diagnose issues and spot trends.
Serve as the technical escalation point and work with engineering on code-level fixes.
Support onboarding and data migration for new platform rollouts, including EliseAI’s upcoming Future Platforms product.
Feed insights back to engineering, product and customer success., Job Description As a Solutions Engineer at Base44, you’ll be the technical expert for our most strategic customers and partners working closely with our sales and accounts teams.…
20 hours ago

Requirements

3-7 years as a Solutions Engineer or similar post-sales technical role at a SaaS company
Strong post-sales experience (purely pre-sales profiles are not a fit)
A technical background (CS, engineering or equivalent) and comfort at the data and API layer
Customer-facing communication of complex technical concepts
Startup experience preferred

Tech Stack CRM tools (e.g. Salesforce), support ticketing (e.g. Zendesk, Jira), API integrations, SaaS platforms, AI/automation workflows REVENUE: 15.75% of first-year salary. Est. fee per hire $24K-$32K; 4 seat(s) = up to $110K if all filled. TARGET COMPANIES (client (Big 4 named for accounting role) + suggested): Yardi, RealPage, Entrata, AppFolio, NetSuite partners, Big 4 Finance Transformation. BEST-FIT CANDIDATE: 3-7 yrs; POST-sales SE at SaaS; data/API layer; visa: transfers only; location: NYC or SF 4-5 days.

Benefits & conditions

$170,000-200,000 per year

About the company

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