Technical Support Engineer (Engineer Support)

Jobtailor

Madrid, Spain

3 days ago

Apply on www.buscojobs.com.es

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience required

3 years minimum

Working hours

Regular working hours

Languages

English, Spanish, Portuguese

Job source

www.buscojobs.com.es

Tech stack

Computer Programming Data Logging Software Troubleshooting

Job description

Responsibilities Supporting our Health Information products in Spain and Colombia Provide second level support to internal and external customers Be a subject matter expert on our HIS systems Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions Liaising with our development team on upgrades, maintenance, hotfixes Offering ongoing support and training to customers Requirements Bachelor’s Degree or higher AND relevant job-related experience Minimum 3 years proven track record in customer support and technical implementation Excellent language skills in Spanish and English.Having Portuguese would be beneficial but not compulsory.System operations, including monitoring, logging, and troubleshooting Software Development Lifecycle processes Current, valid Driver’s License Excellent customer facing communication skills.Coding experience.Healthcare background.Certifications & Qualifications Bachelor’s Degree valid Driver’s License #J-*****-Ljbffr

Requirements

Responsibilities Supporting our Health Information products in Spain and Colombia Provide second level support to internal and external customers Be a subject matter expert on our HIS systems Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions Liaising with our development team on upgrades, maintenance, hotfixes Offering ongoing support and training to customers Requirements Bachelor’s Degree or higher AND relevant job-related experience Minimum 3 years proven track record in customer support and technical implementation Excellent language skills in Spanish and English. Having Portuguese would be beneficial but not compulsory. System operations, including monitoring, logging, and troubleshooting Software Development Lifecycle processes Current, valid Driver’s License Excellent customer facing communication skills. Coding experience. Healthcare background. Certifications & Qualifications Bachelor’s Degree valid Driver’s License #J-*****-Ljbffr