THE POSITION

This position serves as a Sales Team Lead worker who guides clerks and supports daily store functions. The role focuses on customer service, store organization, and assisting with sales and inventory tasks. As a Liquor Store Clerk 2, you will perform the following duties:

• Shift Leadership: Guide clerks during assigned shifts and support smooth store operations
• Customer Service: Assist shoppers, resolve concerns, and maintain a positive environment
• Sales Processing: Ring up orders and manage cash register transactions
• Stock Management: Unload shipments, fill shelves, and maintain organized displays
• Staff Training: Coach less experienced clerks on procedures and store policies

If you are someone who has the passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board!, + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information., + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment!, + Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or

• Six months of retail sales work.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

• Full-time employment
• Work hours will vary, totaling 75 hours biweekly
• Telework: You will not have the option to telework in this position.
• Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.