Scrum Master

Department OverviewBusiness Innovation, Technology, and Security (BITS) is responsible for managing the Department’s information technology (IT) providers, including relations with the Governor’s Office of Information Technology (OIT). The division serves as the main point of contact for departmental issues involving technology resources and needs. It coordinates activities with program staff for IT support, operations, maintenance, modernization, and implementation of new IT systems.Job DescriptionThe ideal candidate will work to further agile transformation efforts by iteratively leading project planning, collaborating with cross-functional teams to define backlogs, sprint content, and key design decisions. They will oversee project budgets, work closely with product owners, conduct necessary ceremonies, facilitate backlog grooming activities, and develop and distribute project or product-related communications.Responsibilities

• Demonstrate self-motivation with strong, proven analytical and problem-solving skills, attention to detail, and eagerness to continuously learn.
• Quickly absorb technical concepts and communicate effectively with non-technical and technical audiences, both verbally and in writing.
• Participate in early-stage project intake and requirement-gathering sessions to influence project scope and planning.
• Exhibit deep customer empathy and curiosity, paired with knowledge of how to gather and synthesize customer needs.
• Foster high-performing teams with a strong aptitude for driving requirement alignment, cross-team collaboration, healthy conflict resolution, and diversity.
• Apply proven experience with inspect-and-adapt activities, including system demos, quantitative and qualitative measurements, and retrospective and problem-solving events.
• Utilize strong oral and written communication skills.
• Employ strong analytical, critical thinking, and problem-solving skills.
• Coordinate project discovery efforts (funding, feasibility, and strategic alignment).

Skills

• Strong leadership abilities.
• Excellent communication skills.
• Project management knowledge.
• Expertise in Agile methodologies.
• Budget tracking skills.
• Collaboration and teamwork capabilities., * Bachelor’s degree in a technology-related field (preferred).
• Agile certification(s) (preferred).
• Minimum of 5-7 years’ experience using Agile-tracking tools (Jira and Confluence required).

Required Skills and Experience Levels Skill Proficiency Level Experience Required AGILE - Agile Development Methodology Novice 1-3 Years Yes Communication skills both verbal and written Proficient 4-6 Years Yes Integration planning and strategy Novice 1-3 Years Yes Learning ability Proficient 4-6 Years Yes Process Flow Analysis Novice 1-3 Years Yes Project management (PM or Scrum management) Proficient 4-6 Years Yes Team work Proficient 4-6 Years Yes