WeAreDevelopers Logo WeAreDevelopers
Sign in
For You LIVE
Back

Open Systems Application Support Engineer

Tekshapers Inc
Cincinnati, OH, United States
6 days ago
Apply on www.dice.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Java (Programming Language) .NET Framework Automation of Tests HP Systems Insight Manager Log Analysis Release Management Runbook SQL Databases Scripting Java Application Server Enterprise Software Applications

Job description

We are looking for an Application Support Engineer with strong experience supporting enterprise applications built on .NET and/or Java.

Hands-on production support professional who can troubleshoot .NET/Java applications, manage critical incidents, work across technical teams, and drive application stability and continuous improvement.

Key Responsibilities:

  • Provide L2/L3 production support for critical applications.
  • Monitor application health, performance, and availability.
  • Troubleshoot incidents, perform RCA, and resolve issues within SLAs.
  • Handle Incident, Problem, Change, and Release Management.
  • Analyze logs and support deployments and production releases.
  • Coordinate with Development, Infrastructure, Business, and Vendor teams.
  • Configure and maintain application environments.
  • Create/maintain monitoring dashboards, alerts, and automation scripts.
  • Maintain support documentation, runbooks, and knowledge articles.

Requirements

NET / Java L2/L3 Production Support Application Monitoring Incident & Problem Management RCA Release Management Log Analysis Scripting/Automation SQL Enterprise Applications

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:06 min

Developer experience and project variety at scale

Alexandra Petri · World Congress 2023

11:18 min

Addressing audience questions on security and microservice architectures

Reinhard Kugler · LIVE

1:04 min

Introduction to Bitcoin script parsing tools

Steve Shadders · LIVE

2:50 min

Introduction and the value of runbooks

Hila Fish · World Congress 2023

2:48 min

Daily responsibilities and alignment practices for technical engineering leadership

Edoardo Dusi · LIVE

3:48 min

Leveraging multi-agent systems for autonomous software testing

Ondřej Gróf Ondřej Gróf · World Congress 2026 Europe

Videos

See all
Testing .NET applications a Tool box for every developer thumbnail
29:13
World Congress 2023 • about 3 years ago

Testing .NET applications a Tool box for every developer

Alexandre Borges

The attacker's footprint thumbnail
2:08:06
LIVE • over 4 years ago

The attacker's footprint

Antonio De Mello, Amine Abed

Technical Documentation - How Can I Write Them Better and Why Should I Care? thumbnail
31:23
World Congress 2023 • about 3 years ago

Technical Documentation - How Can I Write Them Better and Why Should I Care?

Hila Fish

JavaScript? No. Java Scripts! - Scripting with Java thumbnail
46:19
Europe 2026 Virtual • 3 months ago

JavaScript? No. Java Scripts! - Scripting with Java

Jens Knipper

SMART Test Automation - the experience of legacy transformation thumbnail
30:42
World Congress 2026 Europe • 3 months ago

SMART Test Automation - the experience of legacy transformation

Leszek WÅ‚odarski

Progressive Delivery in Kubernetes thumbnail
27:52
World Congress 2024 • about 2 years ago

Progressive Delivery in Kubernetes

Carlos Sanchez

Related articles

See all