Technical Support - IGA Expert
Advisory Key
Brussel, Belgium
about 2 months ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on www.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
French
Job source
Tech stack
Microsoft Azure
Cyber Security
Identity and Access Management
Data Inconsistencies
User Administration
Job description
- Support the IAM team within an IT Security environment, with a strong focus on Identity Governance & Administration (IGA).
- Contribute to the definition and implementation of roles and responsibilities within the organization.
- Support the continuous improvement of the organization’s IGA and IAM capabilities.
- Manage applications, roles, permissions, business rules and validation workflows within the IGA environment.
- Handle access requests and support access-related activities.
- Manage the user lifecycle, including onboarding, modifications, transfers, deactivation, reactivation and offboarding.
- Support the management of external and guest users, including Azure-based identities.
- Contribute to Segregation of Duties (SoD) reviews and related IAM activities.
- Maintain and adapt the IGA configuration following organizational changes, including Business Units, business rules and processes.
- Investigate and resolve third-line IAM/IGA support issues, including access problems, data inconsistencies, import issues and user-related errors.
- Analyse incidents and implement appropriate fixes or corrective actions.
- Collaborate with external technical/service providers to investigate and resolve technical support issues.
- Provide support on topics combining IT Security and IAM.
- Produce and run IGA reports and data extracts based on business requirements.
- Contribute to the improvement and optimisation of existing IAM processes and workflows.
Requirements
- Strong professional experience in IAM / IGA - mandatory priority.
- Solid hands-on experience with Identity Governance & Administration solutions.
- Proven experience in access management, user lifecycle management and role/permission administration.
- Strong understanding of IAM processes, business rules, approval workflows and access governance.
- Experience with Segregation of Duties (SoD) processes and access reviews.
- Experience troubleshooting technical IAM/IGA issues, including data, import and access-related problems.
- Good understanding of Azure / Azure Guest user management.
- Experience working in an IT Security environment is highly valued.
- Familiarity with ITIL principles / ITIL Foundation.
- Knowledge of AML / Compliance environments is an advantage.
- Strong English communication skills - mandatory priority.
- French language skills are an advantage.
- Strong teamwork and collaboration skills - mandatory priority.
- Excellent organizational and time-management skills.
- Reliable, structured and able to manage several IAM/IGA activities simultaneously.
- Comfortable communicating with technical teams, business stakeholders and external service providers.
- Ability to work independently, investigate issues and provide effective solutions.
- Good knowledge of Microsoft Office 365 and general IT environments.
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this role…