Technical Delivery & Automation Coordinator

We are looking for a Technical Delivery & Automation Coordinator to support the successful delivery of Project Reach, our programme to provide 4G/5G connectivity across major UK rail infrastructure. Working closely with project teams, engineers and suppliers, you’ll help coordinate technical delivery activities, maintain project controls and support the production of design documentation.

This is an exciting opportunity for someone who enjoys bringing order to complex projects, improving processes and using technology to make teams more efficient. You’ll play a key role in keeping projects on track while helping introduce smarter ways of working through automation and digital tools., * Coordinate project activities across design, procurement, approvals and delivery.

• Maintain project trackers, registers, risks, issues and actions.
• Support document control and ensure project information is accurate and up to date.
• Coordinate technical reviews, meetings and stakeholder communications.
• Prepare project reports, presentations and status updates.
• Support the preparation and management of technical and design documentation.
• Carry out quality and version control checks on project documentation.
• Identify opportunities to improve efficiency and reduce manual processes.
• Use Microsoft 365, Power Automate, Copilot and other digital tools to streamline workflows and reporting.
• Build effective relationships with engineers, suppliers and project stakeholders.

• Degree, higher apprenticeship or equivalent experience in engineering, telecommunications, technology, project delivery, construction or a related discipline.
• Good knowledge of Microsoft 365 applications including Excel, Word, PowerPoint, Teams and SharePoint.
• Understanding of document control and information management principles.
• Knowledge of engineering, infrastructure or telecommunications environments would be beneficial.
• Familiarity with Power Platform, automation tools or AI-enabled productivity tools is advantageous.

Skills and Experience

• We’re looking for someone who can demonstrate:
• The ability to work confidently with technical information and learn new concepts quickly.
• A proactive approach to problem solving and driving actions through to completion.
• Confidence using technology to improve processes and ways of working.
• Experience maintaining trackers, reports, registers and project documentation.
• Excellent organisation skills and attention to detail.
• Experience managing multiple tasks, deadlines and stakeholders simultaneously.
• Strong written and verbal communication skills.
• The ability to work independently while collaborating effectively with a wider team

Desirable Experience

• Engineering, telecommunications, rail, utilities, construction or infrastructure projects.
• Technical document control, design coordination or supplier management.
• Power Automate, Power Query, advanced Excel or similar automation tools.
• CAD, GIS, iBwave, Ranplan or related technical platforms.
• Project delivery or engineering governance environments

• Casual dress
• Company events
• Company pension
• Free fitness classes
• On-site gym
• Private medical insurance
• Sick pay

We are the UK network service provider making digital infrastructure simple.

Whether indoors or outdoors, we make sure our customers can always connect their customers. We bring together mobile operators, central and local government, and real estate providers to work together in new ways using: Collaborative commercial models, combined real-estate and telecoms know-how, and global best practice.

We have 6000+ mast site locations, have connected 2000+ buildings and support 200+ outdoor networks. And our managed sites include some of the biggest, most challenging wireless environments in the UK, including railway stations, Canary Wharf, City of London and events like the London Olympics., Our values are what set us apart from the rest. They are what enable us to bring assured connectivity wherever it’s needed. We use these values to inform everything we do and the way we act as professionals - think of them as what’s important to us collectively, as well as how we prefer to work.

The successful candidate will be aligned with our company commitments:

• Engineering excellence (we’re engineering experts and the quality of our output is second to none)
• Do the right thing (we’re neutral in our position, doing what’s best for our people, our partners, our customers, society and the environment)
• Set the pace (we act quickly and work efficiently, setting the pace for our projects and industry standards)

Sustainability and CSR

We implement environmental, social, and corporate governance:

• Innovate for Impact: We pride ourselves on many industry firsts, driven by both technical and commercial innovation. From access to assured connectivity indoors in hospitals to smarter cities, we’ll continue to improve access to connectivity where it matters most.
• A thriving workforce: We’re nimble and fast-growing and our success relies on diverse talent from a range of backgrounds. From this running start in an industry with known diversity challenges, we’re putting structure and focus around our diversity, equity and inclusion efforts.
• Embracing Net Zero: This year we’ve baselined our carbon footprint. We choose to include key measures for the future like waste management and will be focused on our supply chain.

Diversity, Equity, Inclusion, and Belonging

We value an inclusive environment at Freshwave and commit to celebrating the enriching contributions and perspectives that people from differing backgrounds and experiences bring. Equal opportunities are not only the key to our recruitment and selection strategy, but also to every other aspect of our employment. We’ll ensure that a level playing field is provided from which everybody, without exception, can thrive.