Ecommerce Product & Content Assistant

We are looking for an Product & Content Assistant to join our ecommerce team and support with the day-to-day administration of our online trading activity. This role will work closely with the entire Ecommerce team to help publish new products, maintain data and enhance product enrichment. The ideal candidate will be highly organised, have strong attention to detail, and be comfortable working through admin-based tasks in a fast-paced ecommerce environment, all whilst keeping our customer front of mind., * Support the ecommerce team with day-to-day admin tasks across the website.

• Assist with product uploads, product updates, content changes, and promotional setup.
• Help ensure product information, pricing, imagery, descriptions, and website content are accurate and up to date.
• Assist in data enrichment through product attribute mechanics.
• Support category assignment to help business organic growth.
• Carry out regular site walkthrus to identify incorrect content, broken links, pricing issues, or customer journey problems.
• Assist with merchandising tasks, including product ordering, category updates, and promotional visibility.
• Help prepare products and content for new launches, campaigns, and seasonal activity.
• Support the team with basic reporting, data checks, and performance updates where required.
• Work with internal teams to help gather information, assets, and updates needed for ecommerce activity.
• Raise issues or blockers to the wider ecommerce team when they need further investigation.

• Strong attention to detail.
• Good organisational skills with the ability to manage admin tasks accurately and efficiently.
• Basic understanding of ecommerce or a strong interest in working in ecommerce.
• Confident using Excel or Google Sheets for basic data tasks.
• Good communication skills and the ability to work with different teams.
• Able to follow processes and complete tasks to deadlines.
• Proactive approach with a willingness to learn.
• Organised and reliable.
• Proactive and keen to learn
• Comfortable with multiple projects ongoing.

Desirable Experience

• Previous experience in an ecommerce, retail, digital, or admin-based role.
• Experience using an ecommerce platform or content management system.
• Proficient in Excel
• Great communication skills

• Enjoy greater work-life balance through our flexible working scheme, including 15 work-from-home days each year, duvet days and flexible working hours.

• Work from our vibrant, state-of-the-art Trafford Park office, with excellent transport links and free onsite parking.

• Make use of our free onsite gym before work, after work or during your lunch break.

• Receive generous staff discounts across a wide range of fragrances.

• Develop your expertise within a passionate, creative and collaborative team, with excellent progression opportunities.

Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer.

Our aim is to make mainstream and luxury fragrances affordable and accessible to everyone.

We showcase more than 130 fragrance brands across over 220 stores throughout the UK and online at www.thefragranceshop.co.uk.