Test Analyst

Working closely with developers, Business Analysts, Project Managers, Product Owners and other stakeholders, you’ll support testing throughout the development lifecycle, helping to identify issues early and ensure changes meet business and technical requirements., * Develop test plans, test strategies, test cases and scripts based on business and technical requirements

• Carry out manual and automated testing to identify defects and ensure systems and software perform as expected
• Record, track and support the investigation and resolution of defects
• Work collaboratively with developers and wider stakeholders to ensure quality throughout the development lifecycle
• Support a range of testing including system, integration, regression, performance, user acceptance, accessibility and operational acceptance testing
• Identify opportunities where test automation could improve efficiency and quality
• Produce clear test documentation, progress updates and reports to support release and go-live decisions
• Assess product quality across areas including functionality, performance, reliability and security
• Identify improvements to testing processes, frameworks and tooling to create quicker feedback and reduce time to market
• Maintain accurate test results and environment information to support governance and change management
• Contribute to release planning and support projects to ensure testing and deployment milestones are achieved, At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements.

Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform.

Values are not just words for us - they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.

Equal Opportunity Employer

We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

Right to Work

Please note that any offer of employment will be subject to the candidate demonstrating their right to work in the UK, in accordance with UK immigration requirements.

We’re open to candidates who already have software testing experience, as well as those who have strong technical or system knowledge, particularly Salesforce experience, and are looking to develop their career in software testing. If you understand how systems work, enjoy problem solving and have the ability and willingness to learn, we’d be keen to hear from you., * Experience working within an IT, systems, technical or software environment, or the technical aptitude and system knowledge to develop into a testing role

• A good understanding of how business systems and processes work, with Salesforce experience particularly welcomed
• Strong analytical and problem-solving skills, with the ability to understand requirements, investigate issues and think logically about how systems should work
• Good attention to detail, with a strong focus on accuracy and quality
• The ability to communicate clearly and work collaboratively with both technical and non-technical stakeholders
• An interest in developing your knowledge of software testing methodologies, tools and the software development lifecycle
• The ability to adapt to changing requirements and priorities while maintaining a focus on quality
• A willingness to learn and develop your technical and testing capabilities

If you already have testing experience, we’d also be particularly interested in experience of:

• Designing and executing test cases and managing defects through to resolution
• Manual and/or automated testing approaches
• The software development and testing lifecycles (SDLC/STLC)
• ISEB/ISTQB or another relevant testing qualification

Most importantly, you don’t need to tick every box. If you have strong systems knowledge, particularly Salesforce experience, and are technically minded with an interest in developing your career in testing, we’d encourage you to apply.

You’ll also support our shift-left approach to testing, identifying opportunities to improve processes, introduce greater automation and help us deliver high-quality solutions more efficiently.

Salary: £33,000 - £41,000 per annum depending on experience, * 28 days holidays plus bank holidays

• Excellent Pension Scheme with generous employer contributions
• Volunteering days
• Life Assurance and Income Protection
• Corporate Discount schemes
• We support hybrid and remote working
• A variety of health, wellbeing and lifestyle benefits to choose from

KCOM goes beyond broadband - for us it’s about community, innovation, and commitment. Since 1904, we’ve been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses.

At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we’re passionate about making a real difference in their lives.