Director of Healthcare Technology Management (Director of Clinical Engineering)

• Provide strategic leadership for the Biomedical Services department, ensuring safe, reliable, and cost-effective management of medical equipment across assigned facilities.
• Lead, mentor, and develop biomedical technicians and supervisors, promoting accountability, continuous improvement, and professional growth.
• Oversee preventive maintenance, inspections, repairs, installations, calibrations, and regulatory testing to ensure compliance with manufacturer, regulatory, and accreditation standards.
• Manage departmental operations, including staffing, scheduling, budgeting, inventory, vendor relationships, and service contracts.
• Direct the administration and accuracy of the Computerized Maintenance Management System (CMMS), ensuring timely documentation, reporting, and equipment lifecycle management.
• Develop and implement capital equipment replacement strategies in collaboration with hospital leadership and executive stakeholders.
• Monitor departmental performance through key performance indicators (KPIs), quality metrics, and customer satisfaction, implementing improvements as needed.
• Ensure compliance with all applicable federal, state, regulatory, client, and company policies, including ISO 13485 Quality Management System requirements.
• Build and maintain strong partnerships with clinical staff, physicians, hospital leadership, vendors, and manufacturers to support exceptional customer service and equipment reliability.
• Represent the department on hospital committees and serve as the primary escalation point for complex technical and operational issues.
• Oversee purchasing activities, inventory management, and repair part sourcing while maintaining budgetary controls.
• Lead employee performance management, including hiring, coaching, performance evaluations, disciplinary actions, training, succession planning, and workforce development.
• Support business growth, operational excellence, and client satisfaction through strategic planning and continuous process improvement.
• Perform other duties as assigned in support of departmental and organizational objectives., * Computers/Laptops: For daily tasks, communication, and project management.
• Monitors: Larger or multiple screens for enhanced productivity.
• Printers/Scanners: For printing documents and scanning files.
• Phones/Headsets: For calls, meetings, and communication.
• Collaboration Software: Tools like Microsoft Teams, Slack, and Zoom for team communication and meetings.
• Office Software: Microsoft Office Suite (Word, Excel, PowerPoint) for documentation and data management.
• File Storage/Sharing: Cloud platforms like Google Drive or OneDrive for file storage and collaboration.
• Video Conferencing Tools: Zoom or similar platforms for virtual meetings.

• Bachelor’s degree in Biomedical Engineering, Electronics, Engineering Technology, Healthcare Technology Management, or a related technical field, or an equivalent combination of education and experience.
• CBET, CHTM, or other relevant industry certifications preferred.
• Minimum of 7 years of biomedical equipment service experience in a hospital or healthcare environment.
• Minimum of 5 years of progressive leadership experience managing biomedical service teams.

Knowledge, Skills, and Abilities:

• Strong knowledge of biomedical equipment maintenance, repair, regulatory compliance, and healthcare technology management.
• Experience leading technical teams, managing budgets, and overseeing operational performance.
• Proficiency with CMMS software, Microsoft Office, and reporting tools.
• Knowledge of FDA, Joint Commission, CMS, NFPA, ISO 13485, and other applicable healthcare regulations.
• Understanding of networking, medical device connectivity, and integrated healthcare technologies.
• Excellent leadership, communication, customer service, organizational, and problem-solving skills.
• Ability to build collaborative relationships with clinical leadership, vendors, and executive stakeholders.
• Strong analytical and project management skills with the ability to prioritize multiple initiatives in a fast-paced healthcare environment.