Part Time IT Support Job Opportunity

» Installing/Configuring/Troubleshooting Microsoft Office 365

» Installing/Upgrading/Configuring/Troubleshooting Microsoft Windows 11

» Installing/Upgrading/Configuring/Troubleshooting Microsoft Office Suite

» LAN & Wireless Networking Troubleshooting (TCPIP/DNS/Domains/DHCP/LAN/WAN)

» Microsoft Active Directory Administration

» Microsoft Windows Server Administration

» Installing/Configuring/Troubleshooting Peripherals (Scanners, Fax Machines, Printers etc.)

» Diagnosing/Troubleshooting/Replacing & Ordering Computer PC & Laptop Parts

» Malware/Virus Remediation

» Ordering/Installation/Monitoring of Endpoint Protection

» Ordering/Setup/Configuration for Advanced Email Threat Protection

» Familiarity with Setup, Configuration and Troubleshooting of Synology File Servers

» Configuration of AWS S3 Storage Backups

» Pre-Sales Technical Research/Pricing/Quotes/Preparation of Contracts for Client IT Projects

Additional Skills Helpful:

» Apple MAC OS System

» VMware

» Managed Switches

» Firewalls

» VOIP Phone Systems

» Programming Skills - SQL and .NET, » Minimum 2 Years IT Support Experience

» Must Be Available for Remote & Onsite Support for Clients Monday - Friday 9:00am - 5:00pm

» Excellent Customer Service Skills

» Excellent Written and Oral Communication Skills

» Self Motivated

» Detail Oriented/Accuracy in Preparation and Completion of Work Details for Tasks Completed, Quotes and Contracts

» Excellent Organization Skills

» Familiarity & Utilization of Project Management and CRM Software to Track Tasks/Billing

» In Depth Knowledge of IT Products & Services

» Able to Work with Little Supervision

» Basic Understanding of Computer Hardware & Software, * IT Support: 2 years (Preferred)

• Flexible schedule