IT Support Technician

• You will deliver effective IT support across all aspects of the business and will provide back up and support to managers on a wide range of IT related projects.

• The person will be responsible for the smooth running of day-to-day IT operations, duties will include:

• Resolve and escalate IT incidents and change requests.
• Maintain and troubleshoot hardware and software issues across the network.
• Perform regular system maintenance and updates.
• Daily checks and maintenance procedures such as ensuring backups have been completed.
• Assist with new starters/leavers and support desk moves such as PCs and phones.
• Raise external support calls with key suppliers when required.
• Complete IT projects set by management and assist other departments where an IT presence is required.

• Previous similar experience in an IT role.
• Demonstratable experience in the engineering/manufacturing industry would be beneficial.
• Excellent decision making and attention to detail skills.
• Positive, proactive and dynamic look for solutions to problems and ways to improve.
• Remain flexible in an ever-changing environment.

Our client is a market leader in their field; due to growth they are now looking to recruit and IT Support Technician to work on a full-time permanent basis.