Systems Coordinator

The organisation is recognised internationally for supporting manufacturers, suppliers and retailers by delivering high-quality testing and certification services against UK, European and international standards. Operating within a UKAS-accredited ISO 17025 Quality Management System (QMS), the team is committed to maintaining the highest standards of quality, safety and compliance.

This role will play a key part in supporting and developing quality management and health & safety systems across the Furniture and Floor Coverings divisions., Following a period of training, responsibilities will include:

• Maintaining and improving quality-related records and documentation, including calibration certificates, equipment maintenance records, certificates of conformity, standard reference materials, gap analyses, software validations and spreadsheet validations.
• Conducting calibrations, drift analyses, risk assessments, witnessed assessments, and measurement uncertainty calculations within agreed timescales.
• Managing internal check testing and participation in industry trials.
• Supporting Business Area Managers with annual UKAS audits, including auditor coordination and the collection of evidence relating to improvement actions.
• Coordinating ISO 17025 scope extension activities where required.
• Assisting in the development and maintenance of standard operating procedures.
• Working closely with Health, Safety and Environmental colleagues to ensure compliance with legal and organisational health and safety requirements.
• Maintaining personal training and competency records.
• Purchasing and verifying standard reference materials.
• Completing COSHH documentation when required.

• A-Levels (or equivalent), including Mathematics.
• Previous experience within a quality-focused environment.
• Excellent attention to detail and a high level of accuracy.
• Self-motivated, reliable and adaptable, with the ability to manage changing priorities and deadlines.
• Ability to follow procedures and instructions accurately.
• Strong organisational skills and the ability to work independently.
• Effective written and verbal communication skills.
• Good time management abilities.
• Competent in Microsoft Office applications.
• Strong teamworking skills.
• Understanding of the importance of working within a quality management system.
• Effective problem-solving skills.

Desirable Requirements

• Experience implementing or maintaining quality management systems, such as ISO 17025 or ISO 9001.
• Knowledge of health and safety procedures and compliance requirements.
• Ability to learn new skills quickly.
• Customer-focused approach.
• Previous experience resolving technical or process-related issues.
• Additional further education qualifications.

• 25 to 28 days annual leave (dependent on length of service).
• Life assurance.
• Group personal pension scheme.
• Income protection cover.
• Free on-site parking.