Data & AI Governance Specialist

At BT, we’re transforming the way data and artificial intelligence are governed across one of the UK’s largest and most complex organisations. As part of our Data & AI Governance team, we’re looking for a Data & AI Governance Specialist to help embed effective governance practices across BT Group while supporting our ambition to become the market leader in AI-powered connectivity, solutions and services.

This is a highly visible role operating across both customer-facing and corporate units, helping stakeholders understand and apply Data & AI governance frameworks, regulatory obligations and governance controls. You’ll play a key role in driving governance maturity, supporting compliance with evolving regulatory requirements, and ensuring Data & AI governance is embedded into the way BT operates.

Working with senior stakeholders across Digital, Compliance, Risk, Legal, Engineering and Business teams, you’ll lead governance forums, support working groups, prepare executive-level briefings and help shape the governance agenda across BT Group.

If you’re passionate about Data Governance, AI Governance, regulatory compliance and stakeholder engagement, we’d love to hear from you., * Act as the primary Data & AI Governance contact for BT business units, supporting the adoption of governance policies, standards and frameworks.

• Partner with data owners, business stakeholders, engineering teams and compliance functions to embed governance controls and best practices.
• Lead and coordinate Data & AI Governance Working Groups across supported business areas.
• Facilitate unit-level Data & AI Councils and governance forums.
• Prepare governance reporting, risk updates, compliance summaries and executive briefings for senior stakeholders.
• Monitor governance maturity, control adoption and compliance against agreed governance metrics.
• Support implementation of governance controls including data ownership, metadata, classification, retention, quality and AI governance requirements.
• Help business units understand and meet obligations relating to data and AI governance regulations and policies.
• Support the development and delivery of governance awareness sessions, training and communications.
• Collaborate with central governance teams to ensure business requirements are reflected within enterprise governance frameworks.
• Track governance risks, issues and remediation activities while driving continuous improvement.
• Support governance decision-making through evidence-based reporting and analysis.
• Build strong relationships with senior stakeholders across BT Group.
• Contribute to the ongoing evolution of BT’s Data & AI Governance operating model.

• Proven experience working within Data Governance, Information Governance, Data Management or Governance Risk & Compliance environments.
• Strong understanding of Data Governance frameworks, policies, controls and operating models.
• Experience working with regulations and compliance requirements such as GDPR, EU AI Act, Ofcom or similar regulatory frameworks.
• Strong stakeholder management skills with the ability to engage and influence across multiple business areas.
• Experience preparing and presenting governance updates, reports and briefing papers for senior stakeholders.
• Excellent communication and presentation skills with the ability to translate complex governance topics into clear business outcomes.
• Experience facilitating governance forums, working groups, councils or steering committees.
• Strong understanding of governance controls including data ownership, classification, retention, metadata and data quality.
• Experience tracking governance compliance, risk and maturity metrics.
• Ability to work independently while managing multiple priorities across a complex stakeholder environment.
• Strong problem-solving and analytical skills.

Desirable Skills / Experience

• Experience working within Telecommunications, Technology, Financial Services or other highly regulated industries.
• Knowledge of AI Governance, Responsible AI principles and emerging AI regulatory requirements.
• Understanding of DORA, regulatory control frameworks or operational resilience requirements.
• Familiarity with BT’s Key Control Framework (KCF).
• Experience supporting organisation-wide governance transformation initiatives.
• Knowledge of wholesale, Openreach or telecommunications regulatory obligations.
• Experience delivering governance training, awareness programmes or capability uplift initiatives.
• Understanding of data management tools, governance tooling or metadata platforms.

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity and adoption leave: 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market-leading pension scheme: 5% from you and 10% from us
• Holiday purchase scheme