Technical Field Support Specialist
Accelera Corporation
Houston, TX, United States
24 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$68,411.0 - $99,008.0
Working hours
Regular working hours
Job source
Tech stack
Hardware Design
Software Configuration Management
Job description
- Execute complex repairs, preventive maintenance, and diagnostic troubleshooting on high-precision analytical instrumentation.
- Manage the end-to-end installation process for new systems, including hardware integration and software configuration.
- Empower clients by delivering detailed training sessions on instrument theory, operational best practices, and routine maintenance.
- Ensure seamless service delivery by maintaining precise inventory records, documentation, and technical reporting.
- Collaborate with internal teams to implement system upgrades and performance enhancements at customer sites.
- Uphold the highest standards of professional conduct and safety compliance while operating in diverse industrial environments.
Requirements
- Two-year technical degree, trade school certification, or equivalent professional experience.
- Demonstrated proficiency in reading electrical schematics and diagnosing AC/DC electronic systems.
- Strong mechanical aptitude with experience in industrial equipment installation and wiring.
- Proven ability to work autonomously in a remote capacity with a high degree of accountability.
- Valid driver’s license and the ability to maintain a clean driving record.
- Excellent verbal and written communication skills for effective client interaction., * Prior experience in a field service or technical support role within a laboratory or manufacturing setting.
- Background in chemistry or military-grade technical training.
- Familiarity with aerospace manufacturing standards or similar high-precision environments.
- Advanced troubleshooting skills related to industrial electrical systems and diagnostics.
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