IT System Analyst

A broad Internal IT role where you can get involved in far more than day-to-day support.

If you enjoy being the person who gets involved with a bit of everything, this could be a great next move. You’ll support the technology behind a busy operational site, working across infrastructure, business applications, security and improvement projects rather than being restricted to one particular area of IT.

It’s particularly suited to someone who has built a good foundation in IT support or infrastructure and now wants greater technical ownership and exposure with a business that has exciting growth plans.

Role Style & Setup:

There’s plenty of variety. Alongside resolving more complex technical issues, you’ll work on servers, Microsoft technologies, networking and business systems, while getting involved in upgrades and wider infrastructure projects., * Support and maintain the site’s core IT infrastructure, including servers, networking, cloud services and end-user technology

• Provide technical support for important business applications and work with external suppliers where required
• Take ownership of more complex incidents and investigate recurring technical problems
• Get involved in infrastructure upgrades, application deployments, security improvements and cloud projects
• Help ensure systems are appropriately patched, backed up, monitored and protected
• Maintain the technical documentation and controls required within a regulated environment

• Previous experience across IT Support and some experience providing infrastructure support
• Good Microsoft knowledge including Windows Server, Active Directory, Microsoft 365 and Entra ID
• Understanding of networking including TCP/IP, DNS, DHCP, VPNs and VLANs
• Experience with VMware and/or Hyper-V
• Good troubleshooting skills across hardware, software and infrastructure
• Full right to work in the UK
• Able to commute to Haverhill 4-5 days a week

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Sick pay

Application question(s):

• Are you happy commuting to Haverhill 4-5 days a week?