IT Systems & Events Administrator

We are looking for a highly organised and proactive office administrator to be a key member of our team and to oversee an exciting events programme and manage our IT delivery.

Key IT duties include the security of the company’s computer systems and electronic data, the development and implementation of customised systems, troubleshooting any hardware/software issues and overseeing all computer-related activities. Other key duties include organising events and exhibitions; taking bookings for group visits, holiday cottage lets, and other general duties to support the Director and team.

If you are ready to bring your excellent IT and organisational skills to our small and supportive team, we would love to hear from you.

Job Responsibilities and tasks:

· IT: Maintain and optimise IT infrastructure, including networks, and cloud services across the site. This includes user administration, licence management, hardware support, software support, troubleshooting, hardware deployment, software deployment, telecoms administration, internet administration, site wide Wi-Fi administration, website maintenance, Office 365 administration and training. Responsible for monitoring in house cyber security. To support staff across the site with technical issues to enable the smooth running of the business.

· Events: Planning, booking, ticketing, setting-up, co-ordination with staff and vendors and contractors; on-the-day management and after-the-event management. Risk assessments and all administrative tasks associated with events.

· Bookings: Booking and liaising with customers over venue hire; liaising with customers for group bookings and holiday cottage lets.

· Office: Manage office supplies and equipment. Procurement of necessary products such as office supplies and equipment. Franking machine administration, printer administration, staff training and answering phone calls.

· Qualifications or experience in Information Technology, Information Systems or Computer Science.

· Working knowledge of in-house computer networks and the ability to explain complex systems and the changes made necessary to identify upgrades.

· Proven experience in office/IT administration or related roles.

· In-depth knowledge of Microsoft Windows, Microsoft 365, network administration, and CRM systems.

· Exceptional organisational skills and the ability to manage multiple priorities effectively.

· Ability to adapt to changing priorities while maintaining attention to detail.

· A proactive mindset and strong problem-solving skills.

· Excellent customer service skills.

Hours: Full-time, Monday to Friday, 9am to 4.30pm, flexible to accommodate evening and weekend needs., Salary range: £26,000-29,000 depending on experience.

• Free entry to the gardens
• Employee discount
• Free parking
• Pension scheme
• Enhanced sickness pay, * Company pension
• Employee discount
• Free parking
• On-site parking
• Sick pay

Aberglasney House and Gardens is a historic estate set in Llangathen, Carmarthenshire. It features a Grade II listed mansion and 10 acres of gardens open to the public. It is renowned for its Elizabethan Cloister Garden, the only surviving example of its kind in the UK, and the Ninfarium, an award-winning sub-tropical indoor garden built within the mansion’s ruins. Managed by the Aberglasney Restoration Trust, it serves as a cultural venue for exhibitions and events, with the ground floor of the mansion fully restored for public access. There is also a gift shop and Tearooms on site.