Data Center Manager

• Assists in the setting of the annual budget and short-long term development plan of the local operation.
• Determines the impact of short and long term business development.
• Sets up site plan with clear agenda and timeline. Keeps track of progress and reports quarterly.
• Executes maintenance plan for infrastructure (generators, cooling etc.) in collaboration with the Facility Manager and MO.
• Establishes and maintains an agreed (with corporate (DTEG) energy efficiency plan with clear measurable targets such as PUE.
• Ensures that internal resourcing levels as well as the availability of external resources and service providers are sufficient for achievement of goals and in alignment with the site plan.
• Plans day-2-day data centre activities in the area of Customer Services and FM, considering the availability of site resources contractors and service providers.
• Manages and executes diagnostic and fault finding activities to ensure we meet client SLA’s.
• Reviews the PUE, identifies potential issues and determines corrective actions in order to improve site power and cooling efficiency.
• Makes sure that the entire infrastructure, facility and customer infrastructure, including building monitoring, alarm and building management systems are properly documented.
• Generates multiple operation reports (e.g. SLA reports and Customer Monthly Power Reports) and maintains the Building Management System (BMS).
• Reviews and evaluates progress with direct reports and the MO.
• Reviews, updates and implements operational policies, programs, procedures and guidelines.
• Ensures quality and security of technical operations and procedures for auditing including all Health & Safety and co-ordinates (external) site audits.
• Acts as a second line escalation point and prepares incident reports as required.
• Assists in responding to tenders, technical questions and RFP’s.
• Provides mechanical and electrical expertise for the day-to-day running of the data centres.
• Participate in any shift on-site roster when required.
• Negotiates and maintains (environmental) SLAs in line with agreed customer contracts and in internal guidelines.
• Supports in short and long term capacity, Capex & Opex budgets and planing.
• Acts as a technical / operational interface between Interxion and customers and as an expert in (complex / high impact) sales and negotiations.

• Minimum 5+ years’ experience as a technician/engineer.
• Minimum 3-5 years’ experience in a managerial role.
• Proven track record working in a project management/service delivery in a technical field.
• A bachelor’s degree in Electrical or Mechanical Engineering or an equivalent combination of education and relevant experience; mechanical or electrical engineering certification/qualifications are a plus.
• Excellent Microsoft Office, VISIO & Microsoft Project Skills with AutoCAD or similar drawing package skills a distinct advantage.
• Managing people, projects, budgets and functional areas, including knowledge of performance management, team-building and critical awareness methods.
• Familiarity with computerised maintenance management systems , building management systems, data centre infrastructure management and power metering systems.
• Experience in a commercial data centre, co-location environments considered an advantage.
• Knowledge of electrical and mechanical engineering in critical facilities including systems operations of HVAC package units, chillers, pumps etc.; mechanical equipment, generators, PDUs, UPS, static switches and ATSs; and N+ electrical power environments.
• Experience in an MV environment desirable.

Datacenter People is working with the largest global provider of cloud and carrier neutral data center, colocation and interconnection solutions.