Entry-Level IT Technician

This is a hands-on position ideal for someone who has a basic understanding of computers and computer hardware. Extensive professional IT experience is not required. Training on our specific testing and processing procedures will be provided., * Test laptops, desktops, and other computer equipment for functionality and overall condition.

• Perform basic hardware and software troubleshooting to identify issues with computers and components.
• Verify device specifications including processor, RAM, storage, operating system, and other hardware information.
• Inspect and test components.
• Check BIOS settings and identify BIOS passwords, management locks, or other device restrictions.
• Perform basic hardware upgrades or replacements when needed.
• Accurately record serial numbers, specifications, testing results, and equipment status in company systems.
• Use company-provided software and testing tools to process and verify equipment.
• Identify equipment that passes testing and separate units requiring additional repair or review.
• Follow established testing, quality control, and equipment processing procedures.
• Maintain an organized and efficient workstation and communicate any recurring technical issues to management.

• Basic understanding of computer hardware and Windows operating systems.
• Familiarity with common computer components such as processors, RAM, SSDs/NVMe drives, batteries, and motherboards.
• Basic computer troubleshooting skills.
• Ability to identify computer specifications and recognize common hardware or software issues.
• Strong attention to detail and ability to accurately record serial numbers and testing results.
• Comfortable learning and using computer testing and inventory software.
• Previous experience working with laptops or desktops is preferred but not required.
• Technical coursework, personal computer-building/repair experience, or other hands-on IT experience is a plus.
• Training will be provided on company-specific testing procedures and software.

Embark on your IT career journey with us-where your enthusiasm meets opportunity! We value proactive problem-solvers eager to grow their technical expertise while delivering outstanding support that keeps our operations running smoothly.

Pay: From $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Paid time off