IT Technician

Delaney Radiology is seeking a full-time Information Technology Technician responsible for the operational administration and network management of all printers, servers, and workstations. This includes the following:

• Daily system monitoring
• Storage media management
• Thin Clients (Remote Users)
• User management
• Network management
• Quality control and performance monitoring
• Training for new and existing users
• Troubleshooting and problem solving
• Security - including development and monitoring of IT policies and procedures
• Providing proactive technical administration, planning, coordination, documentation and management reporting for the Delaney IT infrastructure

Please note: This position requires an on-site presence and participation in after-hours on-call support., * Daily monitoring of scheduled jobs, using monitoring tools

• Monitoring of NT Server Hardware, including monitoring RAID
• Adding/Changing/Deleting Users on Active Directory Server, including putting new users into appropriate user groups, granting appropriate permissions, changing user’s profiles, deleting users; and maintaining appropriate documentation for all NT user management functions
• Administration of G-Suite and our corporate email solution.
• Installing and maintaining other information software (e.g., MS office, e-mail, etc.) to workstations.
• Maintaining Windows Updates on employee desktop computers (e.g., Automate).
• Maintaining the Delaney Intranet portal adding and update news and employees when needed.
• Responsible for all computer, printer, copier preventive maintenance
• Communicate to IT Director any problems or circumstances that need to be addressed in a timely manner
• Inform IT Director of daily operations
• Ability to be On-Call during two week rotations and acknowledge and efficiently handle calls within a reasonable timeframe of 30 minutes, Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

• AA/AS degree in a computer-related field plus two years relevant experience, or BA/BS in computer science or related discipline (or equivalent combination)
• Valid state Driver’s License and Automobile Liability Insurance
• Knowledge of computer hardware/software operations
• Excellent communication, problem-solving, and organizational skills
• Ability to interact professionally with users and provide clear instructions
• Strong attention to detail and time management, * Healthcare IT: 1 year (Preferred)

Joining the Delaney team comes with a competitive compensation and benefits package, including:

• 100% company-paid medical and dental insurance for employees (employee-paid dependent coverage available)
• Generous paid time off for personal days and vacations
• Paid holidays
• 401(k) plan with company contributions
• A positive and supportive work environment
• And much more!, * 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Delaney Radiology is the leading imaging group in Southeastern North Carolina. Our team includes over 40 radiologists, along with dedicated physician assistants, radiologic technologists, and professional support staff. We cultivate a collaborative and professional environment where every team member is essential to our success.