Microsoft Cloud & Security Engineer

We are seeking a Microsoft Cloud & Security Engineer to support Microsoft cloud, endpoint management, security, and infrastructure environments across multiple clients., * Manage and support Microsoft Azure, Entra ID, and Microsoft 365 environments

• Administer Exchange Online, Outlook, retention policies, and Conditional Access
• Manage Microsoft Intune, Autopilot, Group Policy, application deployments, and endpoint policies
• Support identity and access management and Zero Trust security practices
• Manage and monitor EDR/RMM platforms such as Arctic Wolf, SentinelOne, NinjaOne, or similar tools
• Perform regular endpoint and server patching across multiple client environments
• Identify, prioritize, and remediate security findings
• Troubleshoot DNS and email authentication, including SPF, DKIM, DMARC, and TXT records
• Provide general networking, firewall, and Mimecast support
• Handle Tier 2 and Tier 3 technical escalations
• Use PowerShell to automate routine tasks, reporting, and repeatable fixes
• Create and maintain technical documentation and runbooks
• Communicate technical issues and resolutions clearly to clients and internal teams
• Participate in occasional off-hours maintenance windows

This is a hands-on technical role ideal for someone with strong experience in Microsoft 365, Azure, Entra ID, Intune, endpoint security, and Tier 2-3 troubleshooting. The ideal candidate is organized, communicates well with clients, and is comfortable managing multiple technical priorities in a structured environment., * 4+ years of experience supporting Microsoft cloud, systems, or endpoint environments

• Strong Microsoft 365, Azure, and Entra ID experience
• Hands-on experience with Intune and Autopilot
• Experience with Conditional Access and identity/security policies
• Working knowledge of PowerShell for administration and automation
• Experience with EDR/RMM platforms such as SentinelOne, Arctic Wolf, NinjaOne, or comparable technologies
• Understanding of endpoint security, patch management, and security remediation
• Ability to troubleshoot networking, DNS, mail flow, and authentication issues
• Familiarity with Zero Trust, security governance, and compliance principles
• Strong Tier 2-3 troubleshooting skills
• Excellent written and verbal communication skills
• Ability to work independently and manage priorities across multiple client environments

Preferred Qualifications

• Previous MSP or IT consulting experience
• Experience supporting law firms or professional services organizations
• Experience with Mimecast
• Microsoft certifications related to Azure, Microsoft 365, security, or endpoint management, * How many years of hands-on experience do you have administering Microsoft 365, Azure, and Entra ID?
• Are you comfortable handling Tier 2/Tier 3 escalations involving Microsoft 365, endpoints, security, and networking?
• Have you worked in an MSP or consulting environment supporting multiple clients simultaneously?
• Which endpoint security or RMM platforms have you worked with?

Examples: SentinelOne, Arctic Wolf, NinjaOne, CrowdStrike, ConnectWise, Kaseya, Datto, etc.