Onsite System Engineer Level 1
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Role details
Tech stack
Job description
Corporate Technologies is seeking an Onsite System Engineer Level 1 that will be assigned to a customer site to provide helpdesk support and complete other duties as needed. Job Duties:
- Helpdesk support
- Installing, configuring, and maintaining desktop and laptop PCs and peripherals such as printers
- Installing and configuring application and operating system software and upgrades
- Troubleshooting and repairing hardware and network connectivity issues
- Removing old equipment and performing data migration to new machines
- All teammates are expected to demonstrate job flexibility and perform other duties as assigned to deliver on our promise to keep the client’s needs our priority.
- Provide remote support for customers
- Provide onsite support for customers
- Including support of MS Exchange, Office 365, and Active Directory administration
- Must have a current Driver’s License
Requirements
- Possess strong interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise
- Excellent problem-solving skills
- Excellent customer service skills
- Thorough knowledge of PC hardware, software, and network connections
- Excellent interpersonal skills which include the ability to demonstrate tact and sensitivity in client and teammate communications both verbally and in writing
- Ability to handle multiple and changing priorities with confidence
- Qualifications
- Helpdesk experience
- Office product knowledge
- Phone skills
- Able to work independently
Compensation: $23.00 - $27.00 per hour
Benefits & conditions
- 401(k) matching
- Dental insurance
- Flexible spending accounts
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
About the company
Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, Indiana, Kansas, Florida, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team!
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