• Serve as the primary liaison between external technology partners and internal teams, ensuring seamless communication and service delivery.
• Oversee the operational aspects of vendor relationships, ensuring contracts are up-to-date and service levels are consistently met.
• Lead governance activities for key vendors, including conducting Quarterly Business Reviews and managing performance scorecards.
• Collaborate with cross-functional teams such as Sourcing, Procurement, and Legal to manage contract renewals and vendor evaluations.
• Utilize tools like Smartsheet, Jira, and Google Workspace to maintain a centralized repository of vendor commitments and performance metrics., By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with “STOP” and “HELP” for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: IT Program Manager, Location: Norcross, GA - 30003

• 4-6+ years of experience in IT vendor management or a related field, with a focus on supplier governance and contract management.
• Proficiency in managing vendor governance programs, including KPIs and SLAs.
• Strong understanding of MSAs, SOWs, and vendor contracts, with the ability to enforce contractual terms.
• Experience in collaborating with cross-functional teams and managing vendor escalations.
• Excellent communication skills, both written and verbal, with the ability to present vendor performance updates to senior leadership.

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing Client and Talent Award winner 12 years in a row

LI-remote

IDR is seeking an IT Vendor Program Manager to join one of our top clients. This role is pivotal in supporting the Enterprise Technology & Infrastructure team, which manages collaboration, AV, IT, and workplace technology services through external partners.