LMS Support Engineer
Laiba Technologies LLC
Dallas, TX, United States
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$72,800.0 - $83,200.0
Working hours
Regular working hours
Job source
Tech stack
4G (Telecommunication)
LTE (Telecommunication)
Learning Management Systems
Linux
Internet Protocol Security (IP SEC)
Python (Programming Language)
OpenStack
System Testing
Wireshark
Scripting
Kubernetes
Vmware
Requirements
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques in Telecom domain and IMS (4G/5G/LTE) Core networks.
- Experience in Case Handling, including Emergency Support activities
- Experience in Conducting root cause analysis and recommend corrective actions to enhance customer experience.
- Extensive knowledge and expertise in the IMS VoLTE domain on Nokia SBC
- Competences and Expertise in LTE/5G system validation (end-to-end performance, KPI handling, mobile devices).
- Deep knowledge and understanding of SIP, Diameter and H.248 Protocols including knowledge of TLS, IPSEC, RTP.
- Solid experience with Protocol Analyzer Tools (Wireshark) and internal message flow protocols.
- Knowledge and experience with Linux. Strong scripting skills and ability to automate manual tasks which could be easily converted to a script using shell, python.
- Knowledge of Kubernetes, VMWare, OpenStack, Kubernetes, CBIS, CBAM, and NCS
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