Security Operations & Intelligence Centre Supervisor (SOIC)

• Leading day-to-day operations of the Security Operations and Intelligence Centre, ensuring smooth delivery and service continuity
• Supervising a dynamic team, providing ongoing coaching, support, and task delegation
• Championing our core values of Safety, Courtesy, and Efficiency in all decisions and communications
• Inducting and onboarding new team members, ensuring they are confident and equipped for success
• Managing internal communications, liaising with security teams across the UK and coordinating with external stakeholders
• Responding to incidents and operational challenges quickly and effectively
• Ensuring accurate and timely data entry, reporting, and documentation
• Applying problem-solving skills to support clients, officers, and internal departments
• Driving performance and standards, fostering a culture of ownership and accountability within the team

Do you have experience in Microsoft Office?, * Proven leadership experience - ideally in an operational or control room environment

• Strong communication and interpersonal skills - able to lead teams and liaise professionally with clients and colleagues
• Ability to stay calm under pressure and think clearly in fast-moving situations
• Excellent IT and administrative skills, with solid knowledge of Microsoft Office and other systems
• Strong team-player mindset with the ability to motivate and support others
• SIA and CCTV Licences - desirable but not essential
• A solution-focused attitude - with confidence to make decisions and own outcomes
• A high level of professionalism, reliability, and organisational awareness

This is a prime opportunity to work with one of the UK’s leading security providers in a high impact, fast-paced, and rewarding operational role. You’ll take ownership of day-to-day SOIC performance while driving service excellence, effective communication, and proactive problem-solving.

At SecuriGroup, we believe our workforce should reflect the communities we serve.