Senior ERP Analyst

We are seeking an experienced Senior Dynamics 365 Finance & Operations (D365 F&O) Analyst to lead the functional support, optimization, and continuous improvement of our Microsoft Dynamics 365 ERP environment., This role will serve as a key liaison between Finance, Supply Chain, Operations, and IT, translating business requirements into effective D365 F&O solutions. The ideal candidate combines strong functional knowledge of D365 F&O with hands-on experience in requirements analysis, configuration, testing, integrations, data, and business-process improvement. The Senior D365 F&O Analyst will participate in implementations and upgrades, manage complex production issues, lead UAT, support process improvements, and provide subject-matter expertise to business stakeholders., D365 F&O Functional Ownership

• Serve as a senior functional subject-matter expert for Microsoft Dynamics 365 Finance & Operations.
• Analyze business processes and recommend improvements using D365 capabilities.
• Configure and maintain D365 F&O functionality in accordance with business requirements.
• Provide Level 2/Level 3 functional support and troubleshoot complex ERP issues.
• Evaluate system changes and their downstream impact across Finance, Operations, and Supply Chain.

Finance & Supply Chain

Support and provide expertise across relevant D365 modules, including:

• General Ledger
• Accounts Payable
• Accounts Receivable
• Fixed Assets
• Cash and Bank Management
• Procurement and Sourcing
• Inventory Management
• Warehouse Management
• Sales Order Management
• Product Information Management
• Budgeting and financial reporting

Business Analysis

• Partner with Finance, Operations, Supply Chain, and other business teams to understand requirements.
• Lead requirements-gathering sessions and document current- and future-state processes.
• Translate business requirements into functional specifications and D365 solutions.
• Identify opportunities to automate manual processes and improve operational efficiency.
• Challenge existing processes when standard D365 functionality can provide a better solution.

Implementation & Projects

• Participate in D365 implementations, enhancements, upgrades, and rollouts.
• Develop functional requirements, process flows, configuration documentation, and test scenarios.
• Coordinate with developers, technical architects, integration teams, and external implementation partners.
• Support data migration, integrations, cutover, go-live, and post-go-live stabilization.
• Manage assigned projects and deliverables from requirements through implementation.

Testing & Quality Assurance

• Lead or coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and release validation.
• Develop test scripts and acceptance criteria.
• Coordinate defect identification, prioritization, resolution, and retesting.
• Validate that system changes meet business requirements without negatively affecting existing processes.

Reporting, Data & Integrations

• Work with technical teams to resolve data and integration issues.
• Use SQL and/or other analytical tools to investigate ERP data and troubleshoot issues.
• Support Power BI and other reporting solutions.
• Understand D365 integrations with third-party applications and Microsoft technologies.
• Assist with data quality, reconciliation, migration, and master-data initiatives.

Stakeholder & Vendor Management

• Act as a trusted ERP advisor to business stakeholders.
• Communicate technical and functional concepts clearly to non-technical users.
• Coordinate with Microsoft, implementation partners, software vendors, and contractors when required.
• Provide training, documentation, and knowledge transfer to end users and junior analysts.

• Bachelor’s degree in Information Systems, Computer Science, Business, Accounting, Supply Chain, or a related discipline.
• 5+ years of ERP experience, with significant hands-on experience supporting Microsoft Dynamics 365 Finance & Operations.
• Strong functional knowledge of at least one major D365 F&O area, preferably Finance, Supply Chain, or both.
• Demonstrated experience with requirements gathering, functional analysis, configuration, testing, and production support.
• Experience participating in or leading D365 implementations, upgrades, or major enhancements.
• Strong understanding of business processes and the ability to translate those processes into ERP solutions.
• Experience working directly with Finance, Operations, Supply Chain, or other business stakeholders.
• Strong analytical, problem-solving, communication, and documentation skills.

Preferred Qualifications

• Microsoft Dynamics 365 certifications, MB-310, or MB-330.
• Experience with D365 Finance and Supply Chain Management.
• Experience with Power BI, Power Platform, Power Automate, or Dataverse.
• Working knowledge of SQL.
• Experience with D365 integrations, APIs, and data entities.
• Experience with data migration and Data Management Framework (DMF).
• Experience with security roles and segregation of duties.
• Experience with Azure DevOps or similar application lifecycle-management tools.
• Experience in oil & gas, energy services, manufacturing, engineering, industrial distribution, or other asset-intensive industries.
• Experience working with global or multi-entity ERP environments.