Infrastructure Engineer

West Ham United is seeking a talented Infrastructure Engineer to support and improve the technology that keeps our Club running.

Working across our stadium, training grounds, and operational sites, you’ll help deliver secure, reliable infrastructure that supports staff, supporters, players, and matchday operations.

We are committed to creating an inclusive environment where everyone is valued. We welcome applications from diverse backgrounds and encourage people to bring their skills, ideas, and perspectives to the Club.

The Role

You’ll support a modern infrastructure environment including:

Nutanix Hyper-Converged Infrastructure

Cisco Meraki networking (MX, MS, MR)

Microsoft 365, Azure/Entra ID & Windows Server

Identity, endpoint, security, and monitoring platforms

Position:

Your responsibilities will include:

• ️ Managing infrastructure, virtual servers, storage, and core services * ️ Supporting LAN/WAN, Wi-Fi, VPN, VLANs, routing, and network security * ️ Maintaining backup, disaster recovery, and business continuity solutions * ️ Monitoring performance, resolving incidents, and improving resilience * ️ Supporting Cyber Essentials, UK GDPR, patching, and vulnerability management * ️ Delivering upgrades, migrations, automation, and technology projects

️ Matchday Technology

Help keep the Club connected when it matters most:

️ Ticketing

Stadium access & turnstiles

Payments

Connectivity * Critical matchday systems

You’ll provide on-site support during fixtures, events, evenings, and weekends, acting as an escalation point for live incidents., * Pension and life insurance

• Healthcare cash scheme
• Travel season ticket loan
• Cycle to work scheme
• Priority access to apply for match tickets
• Discounted season tickets
• Staff discounts in the club store, café and our official partners products and services
• Discounted gym membership and onsite fitness room facilities
• Family friendly leave policies
• Company Social events

EDI Statement

• The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.

• Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.

Safeguarding

• The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.

• The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club’s Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club’s or the West Ham Foundation Safeguarding Team.

Do you have a valid Driving License license?, Do you have experience in Virtualization?, You’ll bring:

3rd Line Infrastructure / Systems Engineering experience

Strong Nutanix HCI and virtualisation knowledge

Cisco Meraki enterprise networking experience

Microsoft 365, Active Directory, Entra ID & Windows Server skills

Experience with monitoring, troubleshooting, DR, and security best practice

A calm, organised approach with excellent communication skills

A full UK driving licence and transport access are desirable.

Pulled from the full job description

• Annual leave
• Employee discount
• Life insurance
• Company pension
• On-site gym
• Cycle to work scheme
• Season ticket loan