Data Analyst/Scientist

• Analyze large utility datasets, including AMI usage, Customer Care & Billing, and customer engagement data, to identify trends, issues, and opportunities. Review and validate data extracts, vendor dashboards, and multi-source data for quality issues, anomalies, patterns, and common themes.
• Create dashboards, reports, and visual summaries to track customer engagement, product performance, billing outcomes, and other key metrics. Support customer-facing digital products, including rate recommendation and bill comparison tools, using historical usage and billing data. Track website and digital product engagement, including page views, clicks, and customer interactions. Work closely with Product Owners, engineers, and business SMEs to support data integrations, testing, validation, and product improvements.
• Translate complex data into actionable insights and clearly communicate recommendations to both technical and business stakeholders., Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

• AMI (Advanced Metering Infrastructure) data / utility usage data
• Power BI for dashboards, reporting, and data visualization
• Databricks / experience working with large, multi-source datasets
• Utility industry and AMI data experience, with a fundamental understanding of utility customer usage data. Candidates without meaningful AMI/utility experience should not be submitted.
• 2+ years of professional data analysis experience, including the ability to analyze large data extracts/dumps and identify trends, anomalies, common themes, and data quality issues.
• Strong data validation, analytical, and problem-solving skills, with high attention to detail and the ability to work in a regulated environment.
• Excellent written/verbal communication and stakeholder collaboration skills, with the ability to multitask and translate technical findings into clear business recommendations.

NICE TO HAVE

• Customer Care & Billing (CC&B) data/tools experience
• Google Analytics / digital engagement analytics, including page views, clicks, and customer interactions
• Experience developing dashboards, visualizations, recurring reports, and customer-facing digital product analytics, I’d love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you’re looking for rewarding employment and a company that puts its employees first, we’d like to work with you.

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.