Cloud Production Support Engineer

• Cloud Platform: Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).Observability & ITSM: Hands-on experience with Dynatrace, Splunk log management, and ServiceNow incident/change management.
• Networking & Security: Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.
• CI/CD & Automation: Experience with CI/CD tools, deployment pipelines, and operational script automation.
• Process Management: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management).
• Oracle; Production Support; GCP;OAS (Oracle Analytical Service)GCP, AWSDyna Trace, SplunkJira, Rally, Clarity Confluence, Airtable

About FalconSmartIT

We are a specialist IT Recruitment Agency. We specialise in finding the best IT professionals for your given IT requirement.

Falcon Smart LLC (US), Falcon Smart IT (UK), FS Talent Acquisition (India) set a mission to deliver value, service, transparency and quality service to all.

Headquartered in London,UK

We are Specialists at providing contract and permanent IT, Marketing, HR and Accountancy recruitment across the Globe, working with businesses of all sizes, from Small to Medium Enterprises (SMEs) to large international corporations.

Our industry and sector knowledge is second to none and whilst we utilise all of the key IT specific and leading generic job boards, nothing compares to our own carefully grown database and working knowledge of “whose who” in key industry sectors.