JIRA Support Developer

• Administer and support Jira, Confluence, and Jira Service Management platforms
• Design and maintain workflows, schemes, permissions, and configurations
• Implement and maintain automation to reduce manual effort
• Support incident, request, agile, and portfolio use cases
• Build and maintain dashboards and reports for operational and management needs
• Manage integrations with external tools (e.g., CI/CD, ITSM, reporting tools)
• Ensure platform governance, documentation, and best practices
• Provide L2/L3 support and collaborate with vendors and internal teams
• Support Tech Operating Model, enabling transitions, migrations and supporting audit activities.

Do you have experience in Jira?, * 7+ years of hands-on experience with Atlassian tools

• Experience supporting enterprise scale Jira and Confluence environments
• Strong understanding of Agile, ITSM, and delivery processes
• Experience working with global, distributed teams