Assistant Systems Administrator

Name: Department: Information Technology (IT) Title: Assistant Systems Administrator (Full-time) FLSA: Non-Exempt Date: July 30th, 2026 Reports To: Systems Administrator and IT Director, Under Systems Administrator supervision, this position is responsible for maintaining and operating lower-level portions of Washington County’s Information Technology systems. This position optimizes overall employee productivity through effective implementation of technology. The job encompasses several technology roles or specialties including network, server, systems and software administrator. This job’s main focus is on lower-level daily tasks and issues that arise in IT., The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive.

• Support the day-to-day technology operations of County departments and employees.
• Document support requests, completed tasks, and technology projects.
• Troubleshoot and resolve the root cause of unexpected IT issues.

• Assist in the implementation and support of network systems. Requires 24x7 on-call availability for significant network issues.

• Work with software and hardware vendors to implement projects and resolve technology issues.

• Assist in the development and delivery of training for County employees to facilitate skill development and efficient use of technology.

• Assist in maintaining all County IT services, network servers, switches, firewalls, and software.

• Perform troubleshooting, determine, and implement resolutions to various hardware and software issues. Assist the IT Director and Systems Administrator with network and server installation, support, and maintenance. Perform other duties as directed by the IT Director or Systems Administrator.

• Escalate issues that become more complex to the Systems Administrator.

Associates or Bachelor’s degree and a minimum of 2 years related on-the-job experience in computer technology or any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position. Experience with County government, Microsoft operating systems, Microsoft 365, Microsoft SQL and server virtualization is preferred., While performing the essential functions of this job, the employee is required to sit, stand, stoop or kneel. To perform required job tasks, the employee must be able to: talk and hear; view a computer monitor for extended periods; use hands to finger, handle, or feel; and reach with hands and arms; crawl under desks or around furniture to maneuver computer equipment. Employee must be able to use basic hand tools, which may include climbing a ladder. In the course of installing equipment and cables, the employee may be required to lift and/or move objects up to 50 pounds. Will be required to work a nontraditional work schedule as projects necessitate.

Mathematical Abilities

Must be proficient in basic mathematics (addition, subtraction, division and multiplication) and able to use decimals and percentages.

Language Ability & Interpersonal Communication

Must be able to interact with a broad spectrum of people, vendors, engineering support staff, computer users, department heads, county and governmental officials in matters pertaining to scheduling projects, answering questions, explaining format and contents of reports, resolving technical operating issues. Proficient in the understanding and subsequent usage of various software programs.

Environmental Adaptability:

Work is typically performed in an office, communications closet, or server room environment, but could be at any site, facility, building or vehicle that hosts system software or hardware. Eye strain, headaches, hearing loss and stress are the main occupational hazards. Slight possibility of electrical shock working with wires and currents. Moderate exposure to back injury due to lifting requirements in the job.