Operations Coordinator – Excel & Data

This is a hands-on operations and data role where you’ll manage the end-to-end delivery of client work, ensuring everything is completed accurately, efficiently and on time. Working within a small, collaborative team, you’ll work across Excel, internal systems, client and supplier data and day-to-day operational processes. The Role

You’ll be responsible for:

• Managing client onboarding and operational workflows from start to finish.
• Acting as a first point of contact for clients and suppliers via email and telephone.
• Accurate input and management of client, supplier and operational data.
• Preparing quotations, savings schedules and invoices using Excel.
• Processing invoicing and commission accurately.
• Resolving client and supplier queries and seeing them through to completion.
• Maintaining accurate operational records, systems and documentation.
• Working with internal systems and learning new processes quickly.
• Supporting improvements to internal processes and workflows.

We’re looking for someone with strong Excel skills, excellent attention to detail and a natural ability to pick up new systems and processes quickly., We’re looking for someone who is tech-savvy, highly accurate and a quick learner, with experience in operations, administration, data, client services or business support., * Strong intermediate Excel skills, including formulas, formatting and PivotTables.

• Excellent attention to detail and a high level of accuracy, particularly when inputting and managing data.
• Confidence using technology and the ability to pick up new systems and processes quickly.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive approach and the confidence to take ownership of tasks through to completion.
• A logical and methodical approach to investigating issues and resolving problems.
• Good communication skills and confidence dealing with clients and suppliers.
• Experience with Zoho or similar CRM/ticketing systems would be advantageous.

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