IT Support Specialist
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Role details
Tech stack
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Job description
Communication Desktop Support Customer Service Technical Issues Operating Systems Technical Support Computer Hardware Account Management Peripheral Devices Business Valuation Technical Assistance Full Stack Development Business Transformation Troubleshooting (Problem Solving), * Provide technical support for desktop and laptop systems, peripherals, and end-user devices.
- Install, configure, upgrade, and maintain hardware and software solutions.
- Troubleshoot and resolve operating system, application, and connectivity issues.
- Support user account management and access requests.
- Monitor and maintain business-critical applications and technology services.
- Assist with email, collaboration, and communication platforms.
- Support server environments and infrastructure systems, including physical and virtual environments.
- Maintain system security and ensure adherence to IT policies and best practices.
- Document issues, resolutions, and support activities while delivering excellent customer service., Microsoft 365 Security Tools Customer Service Active Directory Operating Systems IT Infrastructure Business Valuation Full Stack Development Collaborative Software Business Transformation +0
Google IT Support IT Support Specialist TEKsystems
Louisville, KY*On-Site
Operations Communication Desktop Support Customer Service Technical Issues Operating Systems Technical Support Computer Hardware Account Management Peripheral Devices Business Valuation Technical Assistance Full Stack Development Business Transformation Troubleshooting (Problem Solving) +0
Requirements
We are seeking an IT Support Specialist to join a growing infrastructure and support team. This individual will provide technical assistance to end users, maintain computing environments, and support the day-to-day operation of enterprise technology systems. The ideal candidate possesses strong troubleshooting skills, customer service experience, and a willingness to expand their technical knowledge through ongoing training and professional development., * Knowledge of desktop support, computer hardware, operating systems, and networking fundamentals.
- Experience troubleshooting technical issues in a professional environment.
- Strong customer service and communication skills.
- Ability to diagnose and resolve hardware, software, and user-related issues.
- Willingness to learn new technologies and participate in ongoing technical training.
Preferred Skills
- End-user support
- User account administration
- Operating system support
- Hardware installation and maintenance
- Technical troubleshooting
- Customer service and communication
- Networking fundamentals, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Team Oriented Problem Solving Desktop Support Windows Support Customer Service Operating Systems Technical Support Help Desk Support Account Management Peripheral Devices Business Valuation Full Stack Development Valid Driver’s License Network Troubleshooting Business Transformation Hardware Troubleshooting Basic Access Authentication Troubleshooting (Problem Solving) +0
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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