IT Support Technician

Microsoft 365 Customer Service Technical Support Peripheral Devices Business Valuation Service Management Software Installation Technology Life Cycle Full Stack Development Technical Documentation Business Transformation Hardware Troubleshooting Troubleshooting (Problem Solving), Seeking an IT Support Technician to provide hands-on technical support for end users and workplace technology. This role is responsible for troubleshooting hardware and software issues, supporting devices and applications, managing service requests, and ensuring a positive user experience., * Provide technical support for desktops, laptops, mobile devices, peripherals, and business applications.

• Troubleshoot and resolve hardware, software, account access, and connectivity issues.
• Manage support tickets from intake through resolution, including documentation and user communication.
• Configure, deploy, maintain, and replace end-user devices.
• Support onboarding, workstation setups, software installations, and device provisioning.
• Maintain asset inventory records and assist with technology lifecycle activities.
• Support meeting room technology and collaboration tools.
• Create and maintain technical documentation and knowledge articles.
• Participate in technology upgrades, deployments, and other IT initiatives., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs It Support Specialist TEKsystems

Chicago, IL*Remote

Scripting Operations Management Automation Microsoft 365 Authentications Active Directory Technical Issues Operating Systems Business Valuation Service Management Workflow Management Process Improvement Endpoint Management Single Sign-On (SSO) Lifecycle Management System Implementation Optimization Software Full Stack Development Collaborative Software Artificial Intelligence Business Transformation End-User Training And Support Identity And Access Management Enterprise Application Software Troubleshooting (Problem Solving) +0

Google IT Support IT Support Technician TEKsystems

Chicago, IL*On-Site

Operations Communication Microsoft 365 Customer Service Technical Support Peripheral Devices Business Valuation Service Management Software Installation Technology Life Cycle Full Stack Development Technical Documentation Business Transformation Hardware Troubleshooting Troubleshooting (Problem Solving) +0 IT Support Specialist TEKsystems

Chicago, IL*Remote

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• Experience providing desktop or end-user technical support.
• Knowledge of Windows operating systems, Microsoft 365, and common business applications.
• Experience working within a ticketing or service management environment.
• Strong troubleshooting, communication, and customer service skills.
• Ability to work independently and manage multiple priorities., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.