Full Stack Development

TEKsystems is currently seeking candidates to assist with our customers Open Enrollment period located in the Baltimore metro area.

The successful candidate will respond to phone inquiries regarding healthcare eligibility and coverage questions. Must be able to decipher complex eligibility information from a variety of electronic sources quickly, and deliver them courteously and effectively to our largely senior membership population. This is a high volume call center position subject to high production and quality standards., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Open Enrollment Representative/Customer Service TEKsystems

Elkridge, MD*On-Site

Operations Customer Service Business Valuation Medical Terminology Full Stack Development Call Center Experience Business Transformation Benefits Enrollment Processes +0 Open Enrollment CSR TEKsystems

Elkridge, MD*On-Site

Operations Multitasking Communication Inbound Calls Customer Service Business Valuation Full Stack Development Call Center Experience Business Transformation Healthcare Customer Service Benefits Enrollment Processes +0 Open Enrollment Representative/Customer Service TEKsystems

Elkridge, MD*On-Site

Research Medicare Medicaid Operations Leadership Reliability Punctuality Inbound Calls Phone Support Problem Solving Customer Service Customer Support Business Metrics Performance Metric Electronic Systems Business Valuation Medical Terminology On-Time Performance Full Stack Development Call Center Experience Business Transformation Verbal Communication Skills Employee Assistance Programs Benefits Enrollment Processes +0

MUST HAVE: 1-2 years of medical customer service/call center, or 1 year of strong call center, or any open enrollment experience!, The individual we seek must possess 1+ years of customer service experience (healthcare preferred), a demonstrated knowledge of medical terminology, and be PC proficient in a windows environment. Must be able to work between the hours of 8:00am-6:00pm (they will be places on an 8am-4pm or 10:00-6 shift) they will not be able to choose the shift so they have to be ok with those hours., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.