Technology Support Manager

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management * Work effectively with store management and store crews

• Supervise the store’s crew through assigning, directing and following up of all activities

• Effectively communicate information both to and from store management and crews

1. Customer Service * Assist customers with their questions, problems and complaints

• Promote CVS customer service culture. (Greet, offer help, and thank)

• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

• Maintain customer/patient confidentiality

1. Merchandise/Presentation * Price merchandise

• Stock shelves

• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs, Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Related Jobs Structural Technician Actalent

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Management Compassion Communication Merchandising Prioritization Customer Service Retail Operations Analytical Skills Deductive Reasoning, * Deductive reasoning ability, analytical skills and computer skills.

• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required., Drilling Calipers Equities Riveting Visionary Leadership Innovation Hand Tools Micrometer Electricity Reliability Blueprinting Problem Solving ISO 9000 Series Torque (Physics) Adhesive Bonding Technical Issues Drone Technology Blueprint Reading Safety Procedures Lean Manufacturing Root Cause Analysis Process Improvement Composite Materials Mechanical Assembly Engineering Drawings Six Sigma Methodology Engineering Design Process Electromechanical Assembly Standard Operating Procedure Continuous Improvement Process Troubleshooting (Problem Solving), Scalability Reliability Communication Problem Solving Business Process Microsoft Office Computer Science Asset Management Customer Support Critical Thinking Technical Support Change Management CompTIA Security+ Wireless Networks Delegation Skills Device Management Project Management Influencing Skills Management Systems Technology Roadmaps Resource Allocation Inventory Management Business Development Warehouse Management Technology Solutions Warehouse Operations Network Segmentation Escalation Procedures Remote Access Systems Information Technology Manufacturing Operations Cyber Security Standards Inventory Management System Warehouse Management Systems Continuous Improvement Process Vendor Relationship Management Key Performance Indicators (KPIs) Troubleshooting (Problem Solving) Project Management Professional Certification

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.