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IT & Automation Manager

Vanderhouwen & Associates, Inc.
Redmond, OR, United States
10 days ago
Apply on www.vanderhouwen.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$80,000.0 - $90,000.0
Working hours
Regular working hours
Job source
www.vanderhouwen.com

Tech stack

Microsoft Windows Active Directory Artificial Intelligence Backup Devices Cloud Computing Disaster Recovery Networking Basics Software Licensing Manual Data Entry Office365 Hardware Asset Management GPT
+2 more
User Administration User Accounts

Job description

  • Evaluate, pilot, and deploy AI tools to improve business operations, including building a secure, company-controlled AI environment for employees.
  • Develop AI governance policies, security controls, and responsible usage guidelines that support compliance requirements.
  • Support and maintain ongoing CMMC compliance efforts, including documentation, policy implementation, employee training, and long-term compliance upkeep.
  • Manage the relationship with the external managed service provider, including tracking and following through on support tickets, projects, and service timelines.
  • Provide hands-on technical support for hardware, software, user accounts, printers, displays, peripheral devices, and Microsoft 365 applications.
  • Manage IT asset inventory, including equipment tracking, asset tagging, and inventory records.
  • Manage user access, security permissions, system provisioning, and employee onboarding and offboarding.
  • Design and implement automation solutions that streamline workflows, reduce manual data entry, and increase efficiency.
  • Partner with business leaders to identify technology-driven process improvements and deliver practical, scalable solutions.
  • Support backup, disaster recovery, and cybersecurity best practices, and help identify and remediate potential vulnerabilities.
  • Develop and maintain technical documentation, standard operating procedures, and training materials.
  • Assist with technology procurement, software licensing, and hardware lifecycle management.
  • Monitor emerging AI and automation technologies and recommend solutions that fit business needs and security requirements.

Requirements

  • Hands-on experience evaluating, implementing, or supporting AI tools, with strong familiarity with ChatGPT and similar platforms and a clear understanding of how to use them securely in a business setting.
  • 2+ years of experience in IT support, systems administration, or a related technology role, ideally in a small or mid-sized company where responsibilities are broad and varied.
  • Proven ability to balance strategic oversight with hands-on, day-to-day tasks, working independently and taking ownership of both large initiatives and routine work.
  • Strong knowledge of Microsoft 365, Windows operating systems, Active Directory, user account management, hardware troubleshooting, and help desk ticketing systems.
  • Experience managing or coordinating with third-party IT vendors and keeping multiple projects and support requests on track.
  • Familiarity with cybersecurity frameworks, regulated environments, or CMMC compliance is highly valued. Candidates willing to grow into ongoing compliance responsibilities will be considered.
  • Working knowledge of networking fundamentals, endpoint support, cloud-based technologies, and backup and disaster recovery procedures.
  • Demonstrated ability to identify process improvement opportunities and implement automation solutions.
  • Excellent communication and interpersonal skills, with a collaborative, team-oriented approach and the ability to work effectively across departments.
  • Prior in-person or on-site work experience is preferred. Manufacturing experience is not required.
  • Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are a plus.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.vanderhouwen.com
Prepare application

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