Systems Engineer (Infrastructure) 00440

To support the reliability, security, and performance of the University’s enterprise infrastructure. Working under the direction of the Manager of Systems and Database Operations, this position serves as an additional resource for datacenter operations and virtualization, manages the University’s Red Hat Enterprise Linux server fleet, and provides hands-on support for campus physical systems, including point-of-sale, video surveillance, and electronic access control.

• Working knowledge of Linux and/or Windows Server administration.
• Familiarity with server hardware, rack-mounted equipment, structured cabling, and data center environments.
• Basic understanding of server virtualization concepts and platforms.
• Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and VLANs.
• Understanding of security practices, including patch management, vulnerability remediation, and the principle of least privilege.
• Ability to troubleshoot hardware, software, and connectivity problems methodically and escalate appropriately.
• Ability to install, repair, and troubleshoot networked field devices such as card readers, cameras, and point-of-sale terminals.
• Strong willingness and ability to learn new technologies quickly through self-study, mentorship, and formal training.
• Ability to follow documented procedures precisely and to write clear technical documentation.
• Ability to prioritize multiple tasks and communicate effectively with technical staff, vendors, and campus customers.
• Ability to work effectively in a team and to model professional integrity and behavior.

Education, Experience, Licensure, Certification Required Education:

• High school graduate or equivalent education/experience that equates to a high school diploma.

Experience:

• Experience with Linux or Windows server administration.
• Experience providing technical support to end users.
• Experience working in teams and/or group settings.

Additional Consideration(s) Education:

• Bachelor’s degree in Information Systems, Computer Science, or a related technical field.
• One or more of the following relevant certifications: CompTIA A+, Network+, or Linux+; Red Hat Certified System Administrator (RHCSA); VMware, VCTA or VCP., * Experience in a higher education or academic environment.
• Experience with Red Hat Enterprise Linux, Red Hat Satellite or similar configuration and patch management tools.
• Experience with enterprise virtualization platforms.
• Experience with vulnerability scanning tools.
• Experience with remediation processes.
• Experience supporting point-of-sale, video surveillance, or physical access control systems.
• Experience with cloud platforms.

Salary $61,036 to $76,295, Commensurate with Education and Experience CNU Information This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit https://cnu.edu/hr/benefits/.