Senior 3rd Line Engineer -MSP

Ashdown Group

Borehamwood, UK

9 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

3 years minimum

Compensation

£55,000.0 - £65,000.0

Working hours

Regular working hours

Job source

www.reed.co.uk

Tech stack

Microsoft Windows Active Directory Microsoft Azure Hyper-V Windows Servers Windows PowerShell Azure Active Directory Transmission Control Protocol (TCP) Virtualization Technology VMware Virtualization Office365 Software Troubleshooting

+5 more

Sonicwall Firewalls (Computer Science) Microsoft InTune Fortinet Vmware

Job description

Act as the top-tier escalation point for complex incidents
Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting)
Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra
Mentor engineers in diagnostic methodology
Work closely with technical leadership-no non-technical managers blocking decisions

Requirements

Must have 3 rd line experience within an MSP
Expert M365 (CA, Intune, hybrid Exchange, ATP)
Strong troubleshooting methodology
Confident communicator at all levels
Full Microsoft Certificates desirable
NinjaOne/Datto RMM config
Azure infrastructure
Firewalls (Fortinet, SonicWall, Draytek)
Solid PowerShell skills

The role is offered with a salary of between £55,000 - £65,000 + £3k annual certificate budget plus competitive benefits. Skills

Active Directory (Line)
Hyper-V & VMware Virtualization
Infrastructure Management
Microsoft Azure (Line)
Microsoft Windows OS (Win)
Networking Skills (Wan)
Next-Generation Firewalls
Problem Solving (Process)
VMware Administration and Virtualization
Windows Server Administration (Tcp)

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