Help Desk / Service Desk professional

Vlookups Timelines Operations Leadership Management Governance ServiceNow Data Analysis, We’re seeking a motivated Help Desk / Service Desk professional who is ready to expand their career into Access Management. This is an excellent opportunity for someone with strong troubleshooting skills, experience working in Active Directory, and advanced Excel capabilities who wants to gain exposure to cybersecurity, access governance, compliance, and IT controls. This role focuses on ensuring appropriate user access to enterprise systems and applications while supporting audit and security initiatives., As an Access Analyst, you will support enterprise-wide access management initiatives, ensuring users have the appropriate level of access to applications, databases, and systems. You will work closely with IT teams, business stakeholders, and management to support security, compliance, auditing, and user access reviews., * Manage and resolve access-related tickets through an IT Service Management (ITSM) platform

• Create, modify, and remove user access permissions within Active Directory and other enterprise applications
• Perform user access reviews and recertification activities
• Gather, organize, and analyze access data using Excel and reporting tools
• Identify access discrepancies and coordinate remediation efforts
• Generate reports and documentation for leadership review
• Assist with audit requests and provide supporting access documentation
• Partner with IT and business teams to ensure compliance with security policies and procedures
• Support multiple access management initiatives simultaneously while meeting established timelines and SLAs, Aviation Operations Warehousing Electronics Order Picking Cycle Counting Forklift Truck Detail Oriented Quality Control Health Advocacy Material Handling Business Solutions Inventory Management Packaging And Labeling Discounts And Allowances Employee Assistance Programs +0 Packaging Lead Aerotek

Mount Prospect, IL*On-Site

Issue Tracking Microsoft Excel Risk Management Problem Solving Desktop Support Active Directory Security Policies Technical Support Help Desk Support Business Valuation Compliance Auditing IT Service Management Channel Access Method Full Stack Development Pivot Tables And Charts Business Transformation Verbal Communication Skills Enterprise Application Software Troubleshooting (Problem Solving) Sarbanes-Oxley Act (SOX) Compliance Governance Risk Management And Compliance, * 2+ years of Help Desk / Service Desk experience

• Active Directory administration and user account management
• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, reporting and data analysis), * 2+ years of Help Desk, Service Desk, Desktop Support, or Technical Support experience
• Hands-on experience with Active Directory (account creation, permission changes, password resets, group management)
• Advanced Microsoft Excel skills including Pivot Tables and VLOOKUP/XLOOKUP
• Experience working within a ticketing system such as ServiceNow or similar
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple priorities, * Experience with access management or identity administration
• Understanding of information security principles
• Experience supporting audits, compliance initiatives, or access reviews
• Familiarity with SOX, regulatory requirements, or risk management practices
• Experience administering application or database access
• Exposure to Identity & Access Management (IAM) tools, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., ServiceNow Warehousing Palletizing Device Setup Communication Mobile Phones Asset Tracking Detail Oriented Microsoft Excel Problem Solving Customer Service Asset Management Endpoint Devices Hard Disk Drives Inventory Control Microsoft Outlook Peripheral Devices Business Valuation IT Asset Management Inventory Management Warehouse Operations Smartphone Operation Organizational Skills Full Stack Development Business Transformation Hardware Troubleshooting Kernel-Based Virtual Machine Troubleshooting (Problem Solving), Leadership Warehousing Communication Team Oriented Pharmaceuticals Detail Oriented Problem Solving Team Leadership Health Advocacy Sales Prospecting Business Solutions Packaging And Labeling Training And Development

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.