Director of Innovation & Adoption

CareerCircle
New York, NY, United States
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
10 years minimum
Compensation
$190,000.0 - $220,000.0
Working hours
Regular working hours

Tech stack

Microsoft Excel Microsoft Windows Desktop Computing EHealth Supervisory Control and Data Acquisition (SCADA) Interaction Design Microsoft Office Service Design

Job description

Management Consulting Full Stack Development Stakeholder Management Operational Efficiency Stakeholder Engagement Digital Transformation Business Transformation Organizational Performance Healthcare Industry Knowledge Organizational Transformation Technology Adoption Lifecycle Master Of Business Administration (MBA), This is a highly visible leadership role responsible for advancing innovation, experience strategy, service design, and adoption initiatives across healthcare organizations. You will work alongside senior consulting leaders and executive stakeholders to identify opportunities for improvement, uncover unmet needs, and drive transformational outcomes that impact both organizational performance and patient care.

The Director of Innovation & Adoption will lead a multidisciplinary team of designers, researchers, strategists, and facilitators while helping healthcare providers navigate complex business, operational, and technology challenges.

What You’ll Do

  • Lead and develop a team of service designers, researchers, facilitators, and experience strategists.
  • Drive healthcare innovation, digital transformation, and experience improvement initiatives.
  • Facilitate executive workshops, stakeholder alignment sessions, innovation sprints, and strategic planning engagements.
  • Lead research, journey mapping, service design, and experience strategy efforts.
  • Identify opportunities to improve healthcare workflows, technology adoption, operational efficiency, and user experiences.
  • Serve as a trusted advisor to healthcare executives and leadership teams.
  • Develop frameworks, methodologies, and best practices that strengthen innovation and design capabilities.
  • Mentor and coach team members while helping scale a growing consulting practice.
  • Support business development, proposal creation, solution design, and account growth initiatives., * Healthcare Consulting
  • Healthcare Technology
  • Provider Operations
  • Digital Health
  • Service Design
  • Design Strategy
  • Product Strategy
  • Experience Strategy
  • Design Research
  • Innovation Strategy
  • Organizational Transformation
  • Change Management
  • Lean UX
  • Interaction Design
  • Design Operations
  • Journey Mapping
  • Executive Facilitation
  • Cross-Functional Leadership, Loans Finance Budgeting Leadership Management Collections Multitasking Financial Sales Customer Service Influencing Skills Debt Consolidation Insurance Products Business Development Customer Empowerment Medical Practices And Procedures Management Training And Development +0 Process Engineer Actalent

Ridgefield, NJ*On-Site

Visionary Automation Innovation Cleanrooms Autoclaves Punch Work Procurement Coordinating Decontamination Process Validation Automation Systems Process Engineering Engineering Drawings Technical Documentation Engineering Design Process Good Manufacturing Practices Pharmaceutical Manufacturing Troubleshooting (Problem Solving) Supervisory Control And Data Acquisition (SCADA) +0 Login | JoinContact

Requirements

Research Operations Leadership Consulting Innovation Creativity Caregiving Communication Account Growth Service Design Problem Solving Solution Design Web Map Service Product Strategy Systems Thinking Operating Expense Influencing Skills Strategic Planning Business Valuation Workflow Management Time Off Management, * 10+ years of management consulting experience.

  • 10-15 years of experience supporting healthcare provider organizations.
  • Direct healthcare industry experience is required.
  • Experience working with hospitals, health systems, provider organizations, healthcare technology companies, or healthcare consulting firms.
  • Experience leading digital transformation, innovation, service design, experience strategy, product strategy, or organizational transformation initiatives.
  • Proven leadership experience managing multidisciplinary teams.
  • Strong executive communication, facilitation, presentation, and stakeholder management skills.
  • Bachelor’s Degree required.
  • Master’s Degree or MBA preferred.
  • Ability and willingness to travel approximately two weeks per month.

Healthcare Experience Required

This role requires candidates who understand the healthcare industry. The ideal candidate has firsthand experience working with provider organizations and understands clinical workflows, operational challenges, healthcare technology adoption, stakeholder engagement, and the unique complexities facing hospitals and health systems.

Candidates without direct healthcare experience will not be considered., * Systems thinking and complex problem solving

  • Strategic leadership capabilities
  • Executive presence
  • Strong storytelling and communication skills
  • Ability to lead through ambiguity and change
  • Team development and coaching experience
  • Cross-functional influence and stakeholder management
  • Strong business acumen
  • Focus on measurable outcomes and organizational impact
  • Passion for innovation and continuous improvement, Coordinating Communication Microsoft 365 Detail Oriented Microsoft Excel Customer Service Microsoft Office Personal Computers Business Valuation Financial Services Docking (Computers) Full Stack Development Business Transformation Ability To Meet Deadlines Verbal Communication Skills Troubleshooting (Problem Solving)

Benefits & conditions

  • Up to $220,000 base salary
  • Direct Hire or Contract-to-Hire flexibility
  • Travel expenses fully covered
  • Opportunity to shape the future of healthcare delivery and adoption
  • Significant executive-level exposure
  • Ability to build and grow a high-performing innovation and design practice
  • Meaningful work focused on improving experiences for healthcare organizations, caregivers, and patients
  • Collaborative culture that values creativity, problem solving, innovation, and professional growth

Job Type & Location

This is a Permanent position based out of New York, NY. Pay and Benefits

The pay range for this position is $190000.00 - $220000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits include comprehensive medical, dental, and vision coverage, paid time off, retirement savings options, professional development opportunities, and a strong commitment to employee growth and career advancement. Job Type & Location

About the company

Our client is a healthcare-focused consulting and technology organization that partners with hospitals, health systems, and provider organizations to improve how healthcare is delivered. Their work sits at the intersection of healthcare operations, technology, innovation, and human-centered design.

Rather than simply implementing technology, they help healthcare organizations solve complex operational challenges, improve caregiver and patient experiences, streamline workflows, accelerate adoption of new tools, and drive meaningful organizational transformation. Their teams work directly with executive leaders to rethink processes, design better experiences, and create sustainable change across healthcare environments., We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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