Service Desk Specialist (High-Level 2) in Bethesda, MD

Elegant Enterprise Wide Solutions
Bethesda, MD, United States
20 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Information Systems Performance Testing Information Technology

Requirements

  • Bachelor’s degree in IT, information systems, computer science, or related field preferred.

Relevant Experience

  • 5-7 years in application support, QA/testing support, technical support, or federal system operations.

Technical Expertise

  • Functional testing, performance testing support, defect tracking, release validation, accessibility testing, technical documentation.

Preferred Certifications

  • ITIL 4 Foundation preferred; ISTQB or QA/testing certification preferred; Section 508 training preferred.

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