Senior Technical Support Officer

Neweasy
Newport, UK
2 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Compensation
£47,541.0 - £62,400.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Databases Microsoft Office

Job description

  • Provide technical leadership and support in the delivery of fleet management and workshop services.
  • Assist management in the day-to-day operation of fleet maintenance, transport services and workshop facilities.
  • Ensure compliance with all statutory legislation relating to fleet operations, transport management and vehicle maintenance.
  • Supervise and support operational staff, providing guidance, training and performance management.
  • Manage the Council’s vehicle maintenance programme, ensuring vehicles and plant are inspected, serviced and repaired in accordance with legal and operational requirements.
  • Monitor contractor and supplier performance, ensuring value for money and service quality.
  • Support procurement activities relating to vehicles, plant, fuel and fleet-related services.
  • Undertake regular depot audits, vehicle inspections and compliance checks.
  • Investigate and resolve fleet-related operational issues and implement service improvements.
  • Produce reports, management information and operational performance data for senior management.

Requirements

  • Administrative Roles (Administration)
  • Communication Skills (Key)
  • Customer Service
  • Databases
  • Microsoft Excel
  • Microsoft Office (Entry)
  • Occupational Health & Safety (Workplace)
  • Problem Solving (Process)
  • Self-Motivation
  • Technical Support (IT)

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