Senior Technical Support Officer
Neweasy
Newport, UK
2 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Compensation
£47,541.0 - £62,400.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Excel
Databases
Microsoft Office
Job description
- Provide technical leadership and support in the delivery of fleet management and workshop services.
- Assist management in the day-to-day operation of fleet maintenance, transport services and workshop facilities.
- Ensure compliance with all statutory legislation relating to fleet operations, transport management and vehicle maintenance.
- Supervise and support operational staff, providing guidance, training and performance management.
- Manage the Council’s vehicle maintenance programme, ensuring vehicles and plant are inspected, serviced and repaired in accordance with legal and operational requirements.
- Monitor contractor and supplier performance, ensuring value for money and service quality.
- Support procurement activities relating to vehicles, plant, fuel and fleet-related services.
- Undertake regular depot audits, vehicle inspections and compliance checks.
- Investigate and resolve fleet-related operational issues and implement service improvements.
- Produce reports, management information and operational performance data for senior management.
Requirements
- Administrative Roles (Administration)
- Communication Skills (Key)
- Customer Service
- Databases
- Microsoft Excel
- Microsoft Office (Entry)
- Occupational Health & Safety (Workplace)
- Problem Solving (Process)
- Self-Motivation
- Technical Support (IT)
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