Computer (IT) Field Technician

• Provide both onsite and remote technical support including troubleshooting IT related issues.
• Hardware/software installations including servers, computers, printers, scanners, switches, firewalls, Wireless Access Points, etc.
• Install Network Racks
• Ability to run and terminate network (CAT6) cabling (through ceilings, walls, etc.).
• Mount monitor arms and TV’s on walls.
• Ensure periodic backups and remote monitoring of client assets.
• Respond to client support tickets in a prompt and timely manner.
• Follow up with doctors offices to ensure customer satisfaction.

• Proficiency with Windows-based servers, systems, and software, including Server 2016 and newer, and Windows 11.
• Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN, TS.
• Experience with network cabling and proficiency with all areas of networking and domain administration.
• Understanding of virtual machines.
• Excellent customer service, reporting, follow through, and time management skills.
• Physical ability to lift and install computers, monitors, wall and ceiling-mounted monitor arms, TV’s, printers, and scanners.
• Commute/travel to dental practice locations using a company vehicle.
• Occasional out of area/state travel may be required.

The pay range for this position is $21-$23 per hour (DOE)

Full time Monday - Friday 8am to 5pm

Paid holiday, sick days, and vacation included.

We are a well-established, reputable IT provider with locations and customers across the country.