Systems Administrator L2

Systems Administrator L2 A nationally ranked, Yonkers-based MSP is hiring a Level 2 Systems Administrator to take ownership of both support and project work across small and mid-sized client environments in Westchester County, Manhattan, and surrounding areas. This is a high-visibility, fast-moving role designed for someone with deep troubleshooting experience and a hunger to advance quickly. You’ll split your time between escalated support and hands-on infrastructure projects-configuring networks, replacing firewalls, rolling out new systems, and improving cloud setups. The culture is growth-focused, collaborative, and packed with upward mobility-most techs move from service desk to consultative engineering roles within 12-18 months. What You’ll Be Doing

Serve as a go-to resource for escalated technical issues-servers, workstations, networks, cloud Maintain, monitor, and troubleshoot infrastructure using tools like NinjaOne, ConnectWise, BrightGauge Configure and manage Azure Entra ID, Microsoft 365, VPNs, firewalls (SonicWall), VLANs, and Wi-Fi (Ubiquiti) Lead and support client-facing IT projects-system rollouts, infrastructure refreshes, network upgrades Travel locally to client sites (mileage reimbursed); primary office is in Yonkers, NY Document changes, share knowledge, and contribute to a team that actually collaborates

2-7 years of hands-on IT support experience within an MSP Strong understanding of Microsoft 365, Azure, and network configurations (TCP/IP, DNS, DHCP) Proficiency with firewalls, switches, and access points (SonicWall, Dell, Ubiquiti) Solid troubleshooting and customer communication skills Relevant IT certifications (Microsoft, CompTIA, etc.) are a big plus

$70K-$80K salary depending on experience Full health, dental, vision coverage Simple IRA with company match Generous PTO: 10 vacation days (increasing to 15 after 5 years), 6 sick days, 3 personal days, plus holidays Cell phone stipend + mileage reimbursement Certification reimbursement and mentorship for fast career progression Supportive, team-driven culture with a real focus on training and long-term growth