NOC Engineer

Velocity Technology Partners Inc
Tempe, AZ, United States
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Systems Engineering Backup Devices Computer Networks Dynamic Host Configuration Protocol Domain Name System (DNS) Virtual Private Networks (VPN) Network Monitoring Server Administration Sonicwall Firewalls (Computer Science) Fortinet

Job description

The NOC Engineer watches the signals that prevent client disruption: monitoring alerts, firewall health, backup jobs, patch status, endpoint issues, and network performance across managed environments. Responsibilities

Monitor client networks, servers, endpoints, backup jobs, and alert queues for actionable events. Troubleshoot SonicWall, Fortinet, Ubiquiti, switching, wireless, VPN, and ISP-related issues. Validate backups, DR alerts, patch health, and monitoring coverage against Velocity standards. Create clear escalations for systems engineers, vendors, and client stakeholders. Contribute to runbooks, alert tuning, and standards alignment after recurring incidents.

Requirements

Experience with network monitoring, alert triage, and ticket queues. Working knowledge of firewalls, switches, wireless, VPN, DNS, DHCP, and endpoint/server monitoring. Comfort interpreting backup, patch, and endpoint alerts. Strong written escalation notes and incident timelines. #J-18808-Ljbffr

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