Audiovisual Support Engineer

Samaritan's Purse
Boone, NC, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Software Documentation Interoperability Networking Basics Reliability of Systems Information Technology

Job description

Audiovisual Support Engineer ,you will have the opportunity to: Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ. Design and engineer tailored A/V and unified communications solutions by selecting appropriate technologies, components, and vendors to meet organizational and ministry needs. Integrate, configure, program, and calibrate A/V hardware and software to deliver reliable, interoperable systems across meeting rooms and workspaces. Diagnose and resolve A/V system issues through effective troubleshooting, root-cause analysis, testing, and on-site or remote technical support. Collaborate with IT teams, facilities, contractors, vendors, and project managers to successfully plan, implement, and maintain A/V solutions aligned with operational goals. Develop system documentation and user guidance, provide staff training, and support ongoing maintenance, upgrades, and after-hours service requirements to ensure long-term system reliability and adoption. Other duties as assigned. What are the qualifications?

Serve with Excellence

As a qualified candidate, you will have the following skills and experience

Requirements

Bachelor’s Degree in Information Technology, Production Engineering, or related field and four (4) to seven (7) years of experience, or an Associate’s Degree and six (6) to ten (10) years of related work experience, training, and/or certifications. An equivalent combination of education and experience will be considered. Strong knowledge of enterprise AV systems, including Crestron, Q-SYS, and Extron. Experience supporting Joint Operations and Situation Room environments. Experience deploying conferencing solutions such as Zoom Rooms and Microsoft Teams Rooms. Knowledge of professional audio systems, AV-over-IP technologies such as Dante and NDI, and basic networking concepts. Ability to install, configure, and troubleshoot AV hardware and collaboration technologies, including cameras, displays, LED walls, switchers, signal distribution systems, and interactive devices. What are the benefits?

Benefits & conditions

Samaritan’s Purse is proud to offer a competitive benefits package, including:

On-site Medical Clinic (staff and dependents) Medical, prescription, dental & vision insurance Flexible Spending Account (FSA) Long-term and Short-term disability insurance Paid Family Medical Leave Term Life Insurance 401(k) retirement savings plan 10 paid holidays 12 vacation/personal days 10 sick days

About the company

At Samaritan’s Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.

Please take time to review the following link as you consider working with us: https://www.samaritanspurse.org/our-ministry/statement-of-faith, Boone, NC . Through humanitarian work, the goal and purpose of Samaritan’s Purse are to help people in Jesus’ name and share the Gospel of Jesus Christ.

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