Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Confluence JIRA CA Workload Automation Ae System Configuration Database Queries Job Scheduling Python (Programming Language) Reference Data OpenLink Endur Murex

Job description

• The Front Office Application Support Analyst will join the Global Derivatives Support team and provide front-office application support to derivatives traders across the Commodities, Equity, and Rates desks.
• The role operates within a global follow-the-sun support model.
• Provide L2/L3 production support to desk traders, resolving incidents within agreed service-level targets.
• Configure monitoring and track Start of Day, intraday, and End of Day processes.
• Investigate and resolve batch job failures and downstream data-feed issues.
• Analyze straight-through processing (STP) breaks, market data issues, and reference data discrepancies.
• Raise and manage Jira tickets, partnering with Development and Business Analysis teams to drive fixes through resolution.
• Support application releases and maintain accurate Confluence documentation.

Requirements

• What does the LOB do: The LOB provides derivative application support - The team supports users across New York, Toronto, London, and APAC using a global support model.
• How many years of experience: 3+ years
• Hands-on experience configuring and supporting ITRS Geneos and automation skills (ex. Python) - 3+ years
• Strong SQL skills, including writing queries to investigate and troubleshoot data issues - 3+ years
• Production or application support experience within finance or capital markets - 3+ years
• Experience with AutoSys or another enterprise job scheduler - 3+ years
• Understanding of the trade lifecycle and straight-through processing (STP) - 3+ years
• Front-office trading support experience.
• Knowledge of derivatives across commodities, equity, or rates.
• Experience with Murex, OpenLink Endur, or a comparable trading and risk management platform.
• Strong written and verbal communication skills.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com

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